Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5666 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 5,666 reviews
  • Rated 5 out of 5 stars

    Geek squad did excellent work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my dryer quickly love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had excellent service experience with all my Geek Squad services, now going 20-years with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect big purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this plan in case of issues. Reasonably cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the geek squad service saves me time and money on parts and labor. If the item can’t be fixed they replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad The Best!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage is the best!!! Excellent customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for our new HD TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amana

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that the representative was going to install the new device and pick up the old one. But neither one of these things happened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually uy and extended warrantin everything I buy at Best Buy they do work when you have a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased the service plan for some appliances we wanted and because we have been with BEST BUY for years we are confident that it will meet our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no issues contacting support and scheduling appointments. Techs were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better a warranty than Geek Squad. They are quick to respond and are very knowledgeable and capable. Never had an issue when dealing with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have and is well worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box and wanted to make sure I was covered. Having the warranty gives me a peace of mind. Plus I know I don't have to worry about any repairs. This will be the 3rd time a bought a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting coverage on any item that is financed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold the home with the unit when it was a little over a year old so this review is a moot point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, very efficient waher. Excellent value for the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called back to add my protection cause I forgot to ask for it and it wasn’t no problem with it the representative added on and that was that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent extended warranty service, just what i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty the best in the industry. Highly recommend warranty and “Toal Tech Support” for outstanding service and discounts…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic protection for appliance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I will never need it! I hope I will never need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On final spin after clothes are washed, they come out half dry, Less time in dryer.

    I would recommend this to a friend