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Customer reviews

Rating 4.6 out of 5 stars with 5724 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 5,724 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this service gives me good peace of mind. I have no doubt that they will be able to help with anything that goes wrong...if it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually uy and extended warrantin everything I buy at Best Buy they do work when you have a problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got this for my washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after a really bad experience with the installation of my washer that didn’t work. So I prefer to pay for this, just to be sure that I’ll be covered in case the washer stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan because I feel more secure in my appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad they offer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet, but I have heard great things. Hopefully I won't have to use it, but feel better having the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassurance Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending thousands of dollars for appliances I wanted assurances that my washer & dryer would be repaired cheaply, professionally, & timely should repairs be needed in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for my new washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. My washer shorted out after a thunderstorm just 3 months after purchase, They replaced both motherboards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    member total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product Samsung washer capacity and connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have to worry about the appliance breaking down and costing me money to fix it. It will also be replace if it can't be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service men was very helpfull and. Very respectful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service!! My dryer was installed with the greatest professional care. They showed me how to use my new machine and how to keep it clean. The customer service is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold the home with the unit when it was a little over a year old so this review is a moot point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added coverage on a new model ventless washer/dryer. Expensive appliance and my previous unit from a different manufacturer had many problems, so this is for peace of mind.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Goo Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called for a small leak everytime i did a clean cycle. Turns out when installation was done, it was not leveled. Geek Squad guy knew what he was doing exactly. Happy I got the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wrrnty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it and i hope i dont need to. I hope the washer purchased lasts longer than the 3 years but f not well im glad we got it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Don’t Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best agent around when u walk in the store they are willing to help u explains differences on products and suggestions I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service and coverage is great and they the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting purchasing an extended warranty to protect your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use the plan for this particular product, but the service and replacement plans Best Buy offers are always worth it. Get the product fixed or replaces - no hassle. It's a no-brainer.

    I would recommend this to a friend