Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5666 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 5,666 reviews
  • Rated 3 out of 5 stars

    Safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service, but have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great companion piece for my appliance. Excellent choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for my new washing machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. My washer shorted out after a thunderstorm just 3 months after purchase, They replaced both motherboards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad they offer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet, but I have heard great things. Hopefully I won't have to use it, but feel better having the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im very happy with the service i hope that my new drier and washer continue to be working well for many years

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear you've had a great experience so far! It's been a pleasure to help you out. Please let us know if you have any questions or concerns.

  • Rated 5 out of 5 stars

    SusanRL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use the service so it must be great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and faster services professional personal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy we purchased this warranty. It is such a peace of mind. Haven’t had to use it but knowing it’s there is a good feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have insurance on anything electronic now days. We get support, repair as needed or replaced pending if warranty can’t cover it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I don’t have to worry if there’s an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer for the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lid is a little chinsy but other than that so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was a great investment. To make a claim was very simple and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for a big purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hope to not have to use this but like the security if we do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER BUY GEEK SQUAD Protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER BUY GEEK SQUAD Protection! It's a scam where they don't provide a contact number, a case number or anyway to follow up on a service call. Washer failed 6/12/25. Schedule Service for 6/16/25. Tech shows up with no parts, said it could be 3 parts that failed and he would order all 3 and return 6/23/25. Tech never showed. We have since spent 5+ hour on the phone trying to speak with anyone who cared, much less would help. We have spoken to 4 different Supervisors who promised they or someone would call us back and get a tech onsite. Still waiting......

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    washer super

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was looking for a good appliance found this washer i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in and made setup of our new dryer so easy. I normally do it all myself, and was tired of trying to fix our old dryer. They even switched the door to open the way I wanted. Worthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at a good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad protection for all my appliances and electronics. It is worth it as they will either fix or replace my items with the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have to worry about the appliance breaking down and costing me money to fix it. It will also be replace if it can't be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it but glad to know I have it if I need to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.jo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent customer service and they work very efficiently.

    I would recommend this to a friend