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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5666 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 5,666 reviews
  • Rated 5 out of 5 stars

    washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents installed the washer dryer perfectly it works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase on appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    e always purchase this. Unfortunately we have needed the warranty in the past for a number of products. Best Buy has been easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only warranty I’ll buy I think most of them are a waist of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad service protection is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does a great job with their protection services. I've used them in the past for many items and have never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wrrnty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it and i hope i dont need to. I hope the washer purchased lasts longer than the 3 years but f not well im glad we got it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Purchase the 5-year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a 5-year warranty on any major appliance. It's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan for anything you get from Best Buy.it really helps with anything other than physical damage to the dryer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just In Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure this is needed but we purchased it, just in case. The wait at the Geek Squad desk is too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because it is important to have and I’ve always had a great experience with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that it is a wonderful idea to purchase the service as it will help me if anything happens with my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good. it has good service . i reallly love best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! They are by far the best for taking care of our electronic needs. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer services geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services and they know what are they doing fixing

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection , and great coverage from geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extended warranty such as the one Best Buy offer. It is a no brainer to get it with your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the plan for a piece of mind on your purchase because you will get taken care of easier then dealing with manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good coverage for the price. 5 years is a reasonable time for an expectancy product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer works good, no issues. Able to do many loads in a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    decent price for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't mind buying geek squad protection from best buy. They are always a reasonable price and with how much electrionics can go bad on appliances these days, I like having the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad! Definitely worth getting the protection!

    I would recommend this to a friend