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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5666 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 5,666 reviews
  • Rated 5 out of 5 stars

    Best Buy Installed our New Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Team was amazing. On-time, friendly, installed the washer quickly and ensured everything was cleaned up prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love sit into my apartment perfectly, and they work amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung outstanding quality & customer support is great! questions answered when needed, tips , but always a great machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassurance Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending thousands of dollars for appliances I wanted assurances that my washer & dryer would be repaired cheaply, professionally, & timely should repairs be needed in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. They came out to help with the first set of washer and dryer. They were very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot to add protection to my appliances when I purchased online. I went inside of the store and purchased protection for my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the geek squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must. You will need it eventually and youll be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy squad carefully handidly our new washer to our desired location.They were so kind and very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to get, and very worth it. Given the cost of the original product, getting this really give you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek warranty is good to have to help pay for repairs and parts in case anything goes wrong with the product. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was taken care of in a timely manner. They were very helpful, polite and respectful to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good. it is good service. i reallly love best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besy Buy is a great company IMO. The service techs know their stuff IMO. I would recommend the piece of mind on high dollar items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb!! Beautiful, quiet, great value. Purchased on sale and received an awesome deal. I love walking into my laundry room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty for my washer/dryer. Haven't had to use it yet but from the research I did it was highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service!! My dryer was installed with the greatest professional care. They showed me how to use my new machine and how to keep it clean. The customer service is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with all the electronic elements existing in today's appliances,,, it seems that you need to insure yourself and products w this service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and quite clean really good never had a problem with it i but

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Geek Squad for many of our items. Only needed them once in 10 years and they did a fantastic job

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this story with us! We're so glad you've had awesome service. We're privileged to be there for you whenever you need us. Please let us know if there's anything we can do for you!

  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were efficient and timely. Answered all questions well and was able to operate the pair with no problems. Thanks.

    I would recommend this to a friend