Customer Ratings & Reviews

Great coverage and hopefully doesn’t have to be used. Nice to have a backup plan though.

was looking for a good appliance found this washer i love it

worth the money. especially for big appliances. seriously spend the extra cash. if they can't fix it you get a store credit.

I highly recommend buying the warranty on your purchase. You never know when something is going to break down and leave you stranded

Never buy a high price product without it. I live a ways from the local office for service,, but they always manage to show.

They helped us install the washer and dryer and were very informative about how they work. They also fixed out ice machine on the fridge.

Geek squad protection is a must. You will need it eventually and youll be covered.

Most of the time it is easy to schedule but sometimes parts have to be sent and they have to have a second visit to fix the appliance.

I think it’s important to get warranty just in case

The agent was nice and competent but the policy is crap. I had to wait 30 days to see if the part would arrive to the warehouse and if it didn't my washing machine would be replaced. The part never arrived so I got a new washer but we had to wait 30 days which meant going to the laundry mat until it was replaced. The CS rep told me I could buy a new one but why would I do that when I have a warranty policy? It made no sense.

Mounted my tv on the wall and received best service

Have not needed to use the service so it must be great!

Very helpful and faster services professional personal.

They very profesional and good costumer attention.

Only warranty I’ll buy I think most of them are a waist of money

It's always worth getting 5 year warranty from geek squad for your major appliances - exactly what we got for our 4door fridge, washer & dryer, 65 inch SUHD Samsung TV. Peace of mind :)

Glad we got this geek squad protection in case something was to happen

Great services all products the very good prices and quality

The Sound button at the end of washer, was working. The person I spoke on the phone, had it working, put I will have try. I am glad I have the Protection and will call again on this.

Piece of mind for the next three years is definitely a hot button for me.