Customer Ratings & Reviews

It's very, very good. And there's a great section, of staff. We recommend this store good stories.

Always buy insurance, for those moment you never know

The Geek Squad is the BEST! Haven't needed them so far since my washer & dryer are only a couple of months old but we also bought to LG smart T.V.s from Best Buy and when my husband had a problem with his new set less than a week after getting it, they came right out & replaced it.

Love this feature. Never have enough service these days.

I bought this protection for my new washing machine which is the Maytag. It came with its own manufacturer warranty. That's all good and finding dandy but I wanted extra protection. Cost me over a hundred and something dollars but it was worth it to me.

Hopefully will be good if I have to use it! Until then I don’t have much to say.

Had to have squad come shortly after I purchased combination washer nd dryer. It was very frustrating to get someone out to check why my item was sending codes of error. Problem was eventually resolved. Yet It reoccurred recently so I will be calling back to service item afain

The best warranty ever............................

Firat appliance purchased as homeowners and jts lerfect

Has been using Geek Squad services and totally worth to get it, great service and customer satisfaction so far

Good pricing on 5 year warranties on major appliances and electronics. Never had to file claim but great peace of mind

People be sure to purchase extra warranty my washer went bad at 28 months has repaired went bad again they replaced it with new GE washer at similar price

Geek Squad excellent customer service! Called to make an appointment and they came next day first thing in the morning and diagnosed and solved my issue within the hour regarding my hamper being disconnected in the washer drum!

Geek Squad is top tier. They handle any issues quickly and are very thorough. They also educate you on the product and services. Couldnt ask for better help.

The washer and dryer are very quiet and works very well, what I like the most is when you’re away and have the machines running it let’s you know when the machine stop’s also my clothes comes out clean every time. The machines works very well it’s awesome, glad I purchase it.

The price of the geek squad service is so affordable, it feels like you’re getting away with something. For a few dollars more you get the security of knowing it’ll be fixed or replaced is everything for me, bc I’m not a wealthy person. When I buy a big ticket item, I’m paying cash to afford financing, but it’s a big chunk of your income at once, so to have the security of the protection plan makes me feel better about spending that large sum of money.

Very important to have this and Best Buy is the only place I have found that will put a warranty on an appliance that is being used at a business

Super easy to use. Geek squad warranties are amazing.

When I asked for help I was answered quickly, communication is good, if I get my washing machine problems resolved I will recommend everyone to take their warranty to Best Buy.

Highly recommend this . Its worth the peace of mind.