Customer Ratings & Reviews

GEEK SQUAD HAVE COME TO MY HOUSE TO FIX MY INSIGNIA WASHER MORE THAN 10 TIMES ALREADY IN LESS THAN 5 MONTHS. IM NOT SURE IF ITS THE WASHER THAT IS TRASH OR THE MANY WORKERS THAT HAVE COME AND TRY TO FIX DONT KNOW WHAT THEY ARE DOING. IM SICK OF HAVING TO DEAL WITH THESE MANY ISSUES WITH THIS WASHER IN LESS THAN A YEAR!!!!!! I NEED A REPLACEMENT

Great to know you can have a plan that will service if anything goes wrong or needing repairs. Great investment.

Always purchase the plan. The Geek Squad is available to answer my questions and takes care of my issues in a timely and efficient manner.

Get the warranty! We bought the warranty for our dishwasher and it was the best decision one month before the warranty expired our dishwasher broke and it got replaced with a new one so I bought the warranty for my washer and dryer because it will save you money if your breaks

After a lot of trouble shooting on a washer unit issue the store went ahead and replaced the unit. Install was professional and extended warranty was worth the price for major appliances.

Good insurance I have found advantageous. Quick laptop tech support, repair scheduling for appliances troublesome.

Great experience and fast results in fixing our issue

Haven't used it yet and hopefully won't have to use it for a long time. Thank you for offering this.

I've had a repair person out for another appliance under warranty and he said that any major repair on newer appliances will always cost more than the warranty. He's not in the warranty sales business but said he buys the warranty - and he repairs appliances for a living!

The agents installed my washer quickly. They tested the washer and removed all pavking material.

After a month of searching for a washer and dryer found this matching set at Best Buy. Glad I waited best purchase I’ve made in years Makes doing laundry, fun and easy. My wife can’t stop using them lol. I would recommend this washers and dryer for any husband trying to upgrade his wife with new tools to make it easier to get her job done.

It’s nice that they offered extra protection, it allows for no worries!

I DO NOT buy any big item unless I can purchase a extended service agreement. This came right on time. I'm in good hopes that I won't have to use this within 5 years but just in case cause you never know now days, it's necessary for me to have.

I will highly recommend geek squad to anyone needing service protection on their product. The price was minimal for the protection provided.

Great, knowledgeable team! My mom called themnto her home for computer repairs. Very satisfied.

Always get protection geek squad you'll have piece of mind knowing that if you're product fails they are there to help you out

If considering buying paying the ovely high saleprices for it i strongly suggest purchasing a protection warranty

Agents installed everything did good job kind and professional

Great unit. Economical purchase. Delivery was quick and fast in and out. Thanks Best Buy

This reflects my experience with Lowes warranty service and how Best Buy promises to be better. Just over a year ago I purchased a Samsung from Lowes. After about a year and 2 months it stopped working. I did have the extended warranty so I called to make a claim. Lowes contracts with a third party to do repairs. They made a big deal about having the serial number and model number (which they should have already had from the purchase) so they could have the right parts. They arrived without the right parts and tried to order. Did not follow up well. I had to keep calling back and then find out they didnt think it was worth fixing. 4+ weeks later I am finally getting a check for the purchase price of the item. This is where Best Buy comes in. I asked about all of these things and they made it seem very easy and seamless. Geek Squad in most cases comes out for the repair. If they cant fix it, you get a new one. Their warranty also comes with power surge coverage which is not covered from Lowes. I havent had to make a claim but this is already better than Lowes.