Customer Ratings & Reviews

Fortunately I have not had to take advantage of the warranty or extended warranty and I hope I don't have to. But having the extended warranty at a reasonable price gives me great piece of mind. If the service is as professional as the installers were, I trust that any repairs I need to have done will be a great experience.

Great service to add more time to your products warranty

Wonderful product dries well and very fast. Quiet for those late night washes

This protection service is worth every penny! Always have peace of mind knowing that should something go wrong, the Geek Squad is always there!

Simple protection plan that after research I have discovered is more comprehensive than and has much better customer service than the manufacturer’s warranty.

I DO NOT buy any big item unless I can purchase a extended service agreement. This came right on time. I'm in good hopes that I won't have to use this within 5 years but just in case cause you never know now days, it's necessary for me to have.

[Employee of bestbuy] I bought the geek squad warranty and I hope to never need it but just in case it was very affordable and worth the ease of stress

Ive had great success with the Geek squad protection in the past and so I bought it again. Unfortunately with the lack of luck Ive had with Washers and dryers the Geek Squad protection has really come in handy.

First several guys that serviced my old dryer were untrustworthy and were no help at all. The last geek squad guy was amazingly helpful and honest. Very professional and customer oriented. This review is for the last geek squad guy that serviced my old dryer.

I'm glad to have ordered Geek Squad protection for our new LG gas dryer, even though I hope never have to use it!

My first machine didn't work properly so they replaced it with a brand new one.

Added this to our washer and dryer purchase, with the price of things now days you can’t beat this protection plan.

I always purchase a Best Buy protection or extended warranty on just about all my appliances and high end electronics I purchase from Best Buy. I have not regret it once. Most times, I never have to use it but the few times I have, Best Buy protection or extended warranty support have been good to me and supported my purchase. I will continue to purchase each type of warranty on my purchases from Best Buy.

Its important to pay for the Geek Squad. When you call, they sent you a technician very quickly. ANd problem its solved. Paying to a technician would be pricey

I purchased a 5 year protection plan on my washer I purchased. It is replacing a maytag that the only thing wrong with it was the control board was defective. It went bad after a little more than a year. Because I have the washer in a business maytag would not honor the warranty, and in addition the control board needed was on indefinite backorder. If I had this protection plan on that washer, Best Buy honors the coverage no matter where it is installed, and if the part was unavailable they would replace the washer with a new one.

I would definitely get, since my last washer needed maintenance more than once. I used my five years and purchased again.

Installers were fast and professional! Treated the washing machine like it was theirs ! Excellent customer service! The BEST BUY ever!

I purchased this extended protection to cover the purchase of my new washing machine. Had bought a new washer (different brand) from another retailer (big mistake) as it didn't last even 2 years before breaking down. So I decided to try another brand and not wanting to take any chances, I decided to purchase the 5 year protection plan. I hope to never have to need it, but it's comforting to know that it's there in the event of any problems. The cost of the plan is minimal compared to having to buy another new machine. Would recommend the extended coverage.

Always buy a warranty it's better to spend the extra money and have peace of mind than to get home and realize something's wrong and you can't fix it or have to come out of pocket

The tech guy was scheduled to come 2 days after i requested a visit and he was here right on time and got the issue with my washer solved in under an hour. Super happy after spending almost a grand on this machine just barely over a year old.