Customer Ratings & Reviews

I recently purchased a Whirlpool washer, expecting a seamless laundry experience, but was sorely disappointed. Right from the start, leveling the machine proved to be a Herculean task. The feet adjustments are so finicky that achieving a stable foundation feels nearly impossible. This instability has led to an intolerably loud operation. Each cycle is accompanied by such a cacophony that it reverberates throughout the house, disrupting the peace. Furthermore, the vibrations are so severe that the machine practically dances across the floor. The promise of Whirlpool's quality and efficiency was completely unmet, leaving me with regret over my purchase. This product has been a letdown in terms of both functionality and user-friendliness.

Excellent product we love it. No issues really quiet when is washing and drying.

I opted for the Geek Squad Protection plan, and let me tell you, it's like having a safety net for your gadgets. When my washer decided to act weird, Geek Squad had it sorted in no time. The best part? They kept me in the loop throughout, so no mysterious tech magic happening behind closed doors.

Always get these protections on all my electronics from best buy. I will continue as well they have the best coverage then any b company

My geek squad service as the easiest and smoothest process ever. Came in and out and left everything perfect

I love how they schedule you for the appointment at least

The one thing that keeps bringing back to Best Buy is their Geek Squad Service. I’ve bought warranty service in other stores and no other store made my coverage as easy as Best Buy. Their customer service team are excellent. Now I only purchase all electronics from tv to computers to sound systems to appliances at Best Buy and so do all my family.

Have never had to use them, but it’s nice to know they are there if needed.

These guys were very helpful when my washer broke down. They came out and diagnosed the problem and I had a new machine that next week.

Protection that sets your mind at ease for a reasonable price. The offer is a great one and makes the purchase more comfortable to buy.

This warranty for my washer makes me feel confident to throw my dirtiest clothes at the washer and not have to worry if the AI decides to take over the other appliances.

I've purchased these type of insurance before but with Best buy reading through some of the reviews sounds like they don't really care about the customers too much when they return it and worst condition after repairing whether it be stereo equipment. Sometimes I just if I buy a TV I go to Amazon and you could buy the insurance there a lot cheaper you don't have to buy the TV at Amazon to do so. Like asurion or Allstate

easy to use, great quality easy to use, great quality easy to use, great quality

Great to know no matter what happens to my device that i can get it fixed and replaced as it is being fixed.

The guys that came out to delivery they were wonderful they set up everything real quickly and were very very nice

Service was quick, easy, and the process to add the additional warranty was seamless.

After the geek squad set up my new washer and dryer they explained my warranty to me. I feel like I will never need to use , it but I’m happy that I purchased the extended warranty. I felt like it was the best thing to do since these units a very large and a bit more technical to repair. The lead geek squad gentlemen that delivered our tv a few years ago was the same one who did this installation for us. It was reassuring to see a familiar face and someone who truly is professional.

Purchased this coverage on our new Washer and Dryer set. It was very useful, when the dryer broke, they replaced it.

The warranties are affordable and worth the money.

I haven't use this protection for my most recent purchase yet (and hopefully won't need to) but I have purchased this and used it before and highly recommend it for expensive items because life happens and stuff breaks, it's good to have that security on your investment.