Customer Ratings & Reviews

Great customer service and reasonable prices continue your service to customers and friendliness you all will be rewarded with excellent quality and rating it’s a pleasure to be a part of your business as professional good day.

I have had several electronic items go out. And the added protection saved the day. They don't make things like they used to is for certain

I haven't needed to use the 5-year protection plan yet, and hopefully I won't need to anytime soon. However, with the great value that I got at the Best Buy outlet, it was a no-brainer to go ahead and purchase the protection plan. For peace of mind, I would definitely recommend it to everyone.

I have not used this for this purchase, but i ha e used them in the past- great service!

Always buy Geek Squad Extended Warranty for major appliances! We’ve always made use of our Geek Squad Warranty, very efficient and great service. We have never ever had any problems with them and highly recommend getting it!

Help is always here when you call they have the answer .

This is why I go to Best Buy because of the service I get from the geek squad from Install to any service calls. They do what they do best Install. I recommend this to everyone who asked me

Most appliances last between 5-10 years. Paying a small percentage of the cost of the appliance for an additional warranty is always wise if you can afford it. You never know when something is going to happen and you need to call in a warranty or repair.

Good product. Good pricing. Very affordable. Five stars

Good and easy to use. Will give 5 star. I am satisfied with the product.

Currently making an appt for them to come out and service my washer and they are so nice and quick with service

Great warranty for peace of mind. What you pay for insurance is highly recommended

I love having the ease of mine that if something happens to my product, geek squad will cover it

The presetting on the dryer was only drying the clothes for five minutes then shutting off. The tech came out advised me that the sensor is in the front of the dryer and he’s noticed with heavy loads they tend to fall to the back so the sensor doesn’t feel anything and assumes the load is dry. If he hadn’t explained it, I never would have realized that was the issue. Also my floor in my utility room is slanted so he adjusted the dryer and said that should help.

I got this set for my daughter to replace a set she had and she loves the extras that came with it. She knows when the cycles are done.

I just love the size of my new washer /dryer from Best Buy.No need for abd adjustment.It was a perfect fit to replace my old washer/dryer.Since the dryer is ventless,I was left with a hole from the vent with no hose in it.I got a galvanized cover from Amazon ,priblem solved.

So glad I got it.. my Dryer arrived badly dented (Not BestBuy's fault). BestBuy replaced it within 3 days, I am impressed. My previous dryer not from BestBuy, died within 3 years, labor and replacing the computer panel was more expensive than a new dryer. So I purchased a new dryer and now I feel more secured of my investment for the next 5 years.

Recommend Geek squad for your repair needs. Very polite staff.

The service was excellent! The guys came removed and delivered my new washer. One of the gentlemen explained how it worked - it was great! I will continue to use this service in the future. Well worth it and a great experience.

I love my dryer it works great super good quality fits perfect next to my washer