Customer Ratings & Reviews

I purchased a 3-year plan on an Insignia dryer originally June 15, 2021, and then a repurchase related to a return on July 5, 2021. Due to shipping/backorder issues, I purchased a GE dryer on 11/17/2021. I thought the 3-year plan could easily be transferred to the GE dryer. I was told I have a 14-day window to "purchase" a plan for the GE. Problem is I have already "purchased" a plan many months ago. I have NOT received a refund of $74.99 a week out from delivery on 11/23/2021 of the new GE and return of the defective Insignia. So 7-days have already expired on my 14-day window. I do not want to pay for a Plan twice. Best Buy needs to reimburse my $74.99, so I can repurchase a plan for the GE before my time is up on the purchase window! As far as recommending Geek Squad to a Friend, at this time, I would have to answer "No" until my problem is remedied with a refund.

The plan is worth considering that it covers the product for 5 years for any issues.

Well worth the money always there when you need them excellent service

I haven't had to use this since my products are still functioning perfectly fine.

I'm glad that they offer a protection plan in case there is a problem.

I have found that washers don't last very well in the past. This is good insurance

The geek squad set up the laptop and made it so much easier for us.

I haven't had to use the protection plan but it's nice to know I have it if needed.

Always good to have. useful. fix broken or replace

Not always sure about the value of warranty but opted in for washing machine.

Geek squad protections is awesome and they have no issues every time I call them.

Hope I don't need, but is a great piece of mind, and was cheap to purchase.

I bought the standard geek protection plan because it's worth for your money..

Would recommend the warranty as it covered everything wrong with the appliance

The only way to buy !!!!!!!!!!!!!!!!!!!!!!!!!!!!!’n

you gotta get the extended warranty because they don't make stuff like they use to

It's a great protection plan and now I could breathe easily now that it's 5 years.

I can be peace of mind that I have a great protection for my home appliances

This plan covers parts and service if needed. It’s a great option to have.

this is always a sound investment for piece of mind.