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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5671 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 5,671 reviews
  • Rated 1 out of 5 stars

    Faulty machine, don’t buy from Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called the geek squad at Best Buy for a major mold problem in 2 year old Maytag washer and they gave me run around, sent a technician from Nite Owl appliance repair, He took pictures, said it should be replaced, Then I received an email saying that I need to find a repair man on my own due to improper maintenance which is so far from the truth. I have 5 year protection plan for a faulty washer. I would never buy anything from Best Buy again. And their protection plans are worthless! Home Depot stands behind their protection plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully it will never be needed but its good to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was a great help fixing the problem with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    absolute good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think its wise to purchase piece of mind in case u need it great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad people are very polite and did very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to protect your purchase and do easy to use if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that I have them as a back-up! They are true to their word!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality service contract at a reasonable price providing peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great to have insurance just incase their might be a defect when you buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan its so worth it when it has a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good thing to be prepared and to have just in case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a family must for most of our purchased items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be worth it in the long run! And it will be a lot cheaper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan. A little pricey, but seems to be good coverage overall

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use for home appliance but they did fail to pick up my calls when reaching out yo geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why take a chance of losing out on a major appliance? A 5 year warranty is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am happy with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer/dryer is easy to use and been very dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years worry free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five years of worry free service! Why would you not get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great knowing im protected by samsung for all my new appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad Protection Plans on big ticket items.

    I would recommend this to a friend