Customer Ratings & Reviews

This review is for a protection plan. It’s good to know it’s there. But I haven’t used it which means my thing didn’t break. So 5 stars.

I'm so happy with all my purchases and articles I buy here.

Already had to use it and had no issues fighting. Just told them the problem with my bad unit and the sent a new one. Glad i purchased this warranty!

The agents installed my washer quickly. They tested the washer and removed all pavking material.

The washer and dryer are big enough to fit 3 king size comforters and they run quiet enough that my baby can sleep without disturbance. The Blue brushed finish is really cool. The pet care wash runs longer than normal but cleans pet hair well

Excellent work with installation and delivery in timely manner

Scheduled an appointment told me what was wrong not applicable but home and fixed the issue super friendly

The washer and driver were out first appliance purchase for our new home we moved in back in July. So far they are working well and clothes come out clean. I am still learning to adjust all the different t buttons as everything now is digital.

Having geek squad protection, on certain things is a must especially a large appliance like a washer/dryer combination. The services they offer are outstanding, and completely worth the small chunk of change that you will pay for peace of mind.

The delivery guys brought my new washer and dryer, and hooked them up, Very Pleased with there service.

Great, knowledgeable team! My mom called themnto her home for computer repairs. Very satisfied.

I bought a washer 4 years ago & it already broke. It would have cost about $350 to fix. This time we are buying a cheaper washer with a warranty.

Beautiful, functional, sleek design, easy to use, very quiet, several cycle options to choose from or customize to your own preference. Absolutely no regrets in purchasing these. Pedestals are a huge plus and look awesome together. Great value!

Geek squad resolbed all of my concerns and I assisted with multiple dryers and resolved it efficiently and effectively.

[Employee of bestbuy] Bought an insignia washer and had an issue with it after a few years. Best buy couldn't find a repair specialist so they decided to replace it with a brand new washer.

I've used geek squad for 5 years on other purchases and started a new 5 years with them. They are very efficient and explain your problem and how they are going to fix it. They do come within a reasonable amount of time

I always purchase this product on appliances and it has been needed more than once. This protection i feel pays for itself on most items.

Hope to never need it ... but it is good to know that If I do, I will get 100% purchase price back if something cant be fixed, etc! This means it is NOT pro-rated like a car battery that depreciates over time. 1st year they work in conjunction with manufacturer's warranty, and then 4 yrs after. Like I said, fingers crossed I will never need it as long as the products live up to the manufacture reputations!

Peace of mind is worth it when you spend alot on an appliance

Great unit. Economical purchase. Delivery was quick and fast in and out. Thanks Best Buy