Customer Ratings & Reviews

While the extended warranty is a bit spendy, we have had a great experience with not too much fuss. The fuss was the smart-alecky kid ordering us around as if he had total control while also displaying way too much disrespect. The aloof posture of the "hands-off" generation is beyond annoying. Bring back corporal punishment, please.

I hope I never use it, but it always gives you peace of mind knowing that you are covered.

Geek squad has wonderful customer service . Shop at best buy

The agent I had did an amazing job on fixing my washer. He fixed it quick and was in and out within a matter of 20 minutes

Always love getting what I need at best buy. Only place I ever get the warranty, because its the only place I trust. Very easy and professional, cant imagine going anywhere else. Thank you!

Bestbuy installed my washer and dryer in 15 minutes. I love bestbuy because of their service.

use protection. 5 years of safety. dont want regrets without using protection!

So far so good. The LG washer washes clothes with high efficiency. Uses minimal water, but cleans clothes well. Our clothes comes out wrinkle free and smells very clean compared to our old set. Settings on both washer and dryer are easy enough to understand. Never had issues with LG brand and I'm hoping this set will last us for years to come.

Im absolutely elated with my purchase , the features on both items makes washing and drying a joy without a long wait time of completion. I recommend these two products for anyone home addition.

I usually do not get extended warranties, but on a larger purchase, and having had a "lemon" front loading LG for too many years, I thought this was prudent (if I had one of these on the frontloader, I would have used it long ago - instead, I chose to wait for it to die to be frugal). The 3 yr warranty on the Insignia was less than warranties on some other machines and I have the peace of mind knowing it won't just be on me if something should go wrong. Glad I got this!

The guys installed my unit and was in and out in less than.39 min.

My warranty I always purchase them just in case I rather be safe than sorry. When I do have an issue, Best Buy takes care of it with no hassle.

we love it alot we needed it badly for are big family thanks so much

I purchased the protection plan on an open box item, and even after purchasing the protection plan, my total still came out to less than the original price of the item I bought. Definitely worth it to have protection and peace of mind.

I have used this service previously and it was very good and service was very professional when it was needed.

Haven't had to use the service of Geek Squad yet and frankly I hope I don't. I have used the service in the past and I was very pleased so we took the three year warranty just incase the Whirlpool appliance was a lemon.

A must have purchase with today's technology driven products. I purchased this for our new washer where the entire console is digital touch. With no physical buttons or switches to easily replace, this was a no-brainer. I've purchased a couple of these plans in the past and although I've personally never had to use them, I still see the value in having it for the just in case scenarios. Especially on a larger purchase that would run several hundreds to thousands to replace.

im sorry it took so long to find this product. I love it and it is one of the best decisions I have made for my home improvement.

We purchased Geek Squad protection for our appliance because previous experiences with Geek Squad have been positive and it gives us more comfort knowing a local crew would respond if needed. We haven't had reason to use this yet but believe Geek Squad would do a good job if called upon to help. I hope we never have to use them :-)

Dryer is great had a small dent in it from delivery can’t really see it but got a gift card for the damage had it for a few months now working strong