Customer Ratings & Reviews

So far, so good! Dries fantastic. Good settings, easy to use. I like it

Do not ever buy an appliance without having Geek Squad on it. They replaced the machines with no questions asked because it was broken and did not have parts or the machine. Worth every penny exponentially.

The Beat Buy sales team took the time to throughly review the extended warranties.

Not sure how well this will work since I just got the machine less than a month ago. the amount is too much for only 5 years

Had to use the service after my new washer came off the belt the tech fixed it fast, did have to wait a few days to have them come out though but just glad it’s working again. Definitely paid for itself in one use during my first year since getting the washer/dryer combo. Have 4 years left. Gives peace of mind!

We had great service from our technician. We only had to wait a day for service. Once he ruled everything out and the washer was still making the noise we received a new washer comparable to what we had before with a small fee of about 50 dollars good protection!

Its geek squad hopefully i dont have to use it but its good to have.

Agents were very helpful and respectful with replacing the damaged item

Installed my appliances quickly and timely. Arrived within a good time frame.

The only thing you can say about having extra protection and coverage shall a problem arise is, whew! One less thing to worry about. Proper planning because its necessary for me and my household.

These machines are awesome for pet owners. They really do help manage the pet hair and offer great suggestions to assist with doing so. I love the color (matte black) and will definitely recommend these to all of my friends.

I only buy from best buy because of the amazing warranty. You should too.

This protection plan makes buying an expensive purchase pain free and best buy knows this.

I haven't needed to use it. I bought it because it sounded different than other warranties (inclusive and easy to execute if needed).

Geek Squad Protection is something I always get with everything I get from Best Buy. It’s a lot better and easier to deal with Geek Squad vs the actual manufacturers. Manufactures warranty and dealing with their process really sucks, Geek Squad is the way to go.

Bad quality washer machine worked for 5 months then it broke down. Contacted whirlpool and the next available repair was 3 weeks later then send a 3 Rd party repair company to take a look at it and still waiting on parts for another month?? No parts available?? Whirlpool is made in USA?? The main reason to buy whirlpool was for parts availability since it’s made in USA?????

over all seems good but I'll call a appliance person before geek squad as i feel they may not leave in good parts came with cause this thing had problems from the start like you push button bunch of time and it wont even start like old switches .don't trust them

100000% worth the purchase. They delivered and set up eveything quickly. They ran test cycles to ensure everything was installed and operating properly. Everyone was super polite and friendly.

Quick and easy fast assistance very friendly and helpful

Anytime I buy a product always get the warranty and it seems to work out perfect