Customer Ratings & Reviews

Well worth the price. When washer failed and couldn't be repaired we got a new machine with free delivery old machine hauled away

Delivery was great and fast! Our washer and dryer are really good.

Always go with the Geek Squad warranty. Life happens, accidents happen, manufacturers defects happen. Geek Squad warranties protect you and your purchase. If Geek Squad can't fix it no one can.

I was so happy that I had the 5 year Geek Squad Protection Plan. I had an internal problem with my Maytag Washer and the Protection Plan kicked in and they replaced the washer when it could not be fixed. Everyone was nice about the problem and now I have my new replacement washer. So I have renewed the plan when it came up.

For me, Geek Squad has always been a "hassle-free" experience the few times I've had to require their help with a product issue.

I bought this for my prior washer and dryer each and used the dryer 6 times, and the washer twice, and all at no extra charge for me, totally worth it

Based on reviews… which said that the LG washer and dryer that I bought are excellent but periodically they ship lemons, I decided to subscribe to the geek squad protection plan. I've never done this before but the reviews said that when the machines are lemons they're truly lemons and will need to be replaced over a period of time. But once you get them working they work very very well.So far so good. I haven't had to use the geek squad warranty so I'm keeping my fingers crossed. I'm hoping my first washer and dryer ordered aren't lemons.

This is definitely worth it! My old washing machine weights broke and the washer sounded sooo loud. They came and looked at the washer and promptly replaced it for me!

Have not received this yet as it is on back order. But have watched many videos, & read the reviews. They are all pleassd with this LG Combo. Can't wait to get it & use it

Great protection plan! I thought it started coverage after the warranty ends but im not sure because the protection plan says good thru 3/2025 and if the warranty is 1 yr then the protection is actually only 2 yrs. However the geek squad description says it starts after the warranty ends so i have no idea.

Love geek squad ! Fast, friendly and extremely knowledgeable !

We had a washer explode and then had to wait three weeks to get a new one even though we had this warranty. We kept getting the run around from Best Buy. Also when you get a new replacement item the protection plan is over even though it's supposed to be for five years.

Have not had to use the protection plan yet, but I always get it on my major appliances. After previously having worked at Best buy and seeing first hand some of the things that can happen and how they would have been covered if the customer had purchased a plan, it was a no brainier!

Really quiet works great really happy with the purchase

The agents did right by me. They corrected the mistakes make. Stood by me while we worked to make sure everything was in woking order and made sure I had the number to call if anything further was needed.

I just bought the dryer in late June 2024. Hopefully I will never have to use the 5 yr Geek Squad warranty I bought for it, but NO WAY was I going to settle for just the one year GE warranty.

This 5-Year Standard Geek Squad Protection is well worth the price when it comes to modern appliances. If the item can be fixed then the Geek Squad protection plan will cover it and if not they'll replace the item covered.

They are so helpful they know all the right answers and when you ask them a question they know right away with the right answer is I don’t have to go ask anyone else there really knowledgeable about everything no matter what products you buy from them and get the protection plan on it on the protection plan there’s no questions asked when somethings wrong they take care of you

im sorry it took so long to find this product. I love it and it is one of the best decisions I have made for my home improvement.

I always purchase the Geek Squad service. It's a great buy knowing you're protected if you need the service. The times I needed to utilize the service it was hassle free!!!