Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5749 reviews
(5,749 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad service is one of the BEST!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad 5-year services for an appliance purchase was a no-brainer. Best Buy services are a notch above those offered by Home Depot / Lowes for appliances. Highly recommend!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys installed my unit and was in and out in less than.39 min.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
purchase the warranty, it is worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased the warranty because i have had to use it in the past. I highly recommend getting it because it will save you money later.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for protecting my new GE profile washer/dryer combo. I have the peace of mind knowing my purchase is covered for 5 years. Thanks Best Buy!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You have to have it these days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung washer dial broke. I called and they came out and fixed it. I've had this on all of my Best Buy appliance purchases and I have used it on almost all of them. Not a knock on Best Buy, but on the brands.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great coverage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to know I am covered in case of any damages or issues!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love to have Protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always add a protection plan just in case! Just do it!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very assuring to have this product and know a reliable source is available to assist me
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has wonderful customer service . Shop at best buy
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First experience was my installation of my Sony 4K Smart TV. They removed my old tv and brought in the new one. Then the Geek Squad came in and did all the hook-up, showed me how to use it, and answered any questions I had. Was just a great experience, I went back to Best Buy to buy new washer and dryer. Installation team there was great. The Geek Squad is a super addition to Best Buy's team!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
not used yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant really give a rating for this. I have not had to call for service yet. BUT, when I called the service number, the person ansering the phone answered my setup questions politely and patiently
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Washer Installed faster than I can snap…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad was awesome! In and out in no time at all. I will forever buy this model! It is so reliable and looks good!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven’t had to use but glad I purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision I ever made one bill all things covered by Best Buy as long as it’s purchased for them really good job with this one guys!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted my dryer very professionally. They carefully carry the dryer minding the wall and protecting the floor.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good deal for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great option to buy a three year warranty repair, especially for the cost. I haven't needed it, and God Willing I never do, but the services promised are a good deal for 100 bucks.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased this for a dryer. The price for the 3 year was better than most competitors, along with the comfort that a technician would be local and prompt. We'll see.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my Best Buy Geek Squad service plan. It was a great investment in the purchase of my LG Dryer. I have used Geek Squad service plans in the past and was glad I made the investment. Thank you Geek Squad.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too early to know how good this plan is, so giving only 4 stars for now. Geek Squad has always been a great value for my laptops, printers, desktops and other devices, so I expect the plan on the dryer will be the same. The dryer was a gift to my daughter and son-in-law and I bought the protection to make it less of a hassle if service is needed, since their work and travel schedules leave little time to search for appliance service providers.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
response and service are good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the guy who came out when the dryer wasn't working right was great. he helped us detect where the problem was so we could get that corrected as well. It works great now
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
BESTBUY WARRANTIES ARE WELL WORTH THE MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not ever buy an appliance without the BestBuy warranties. I can't begin to count how many times we have successfully used the warranties for everything from game consoles, appliances, computers and more. The cost for four or five years is less than a single repair. Furthermore, BestBuy repairs are completed relatively quickly. Home repair appointments are timely, as well.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


