Customer Ratings & Reviews

5 year Geek Squad protection - cheap insurance / peace of mind! Well worth the upfront cost to know it's one less thing to worry about. Got if for a washer / dryer set. A very good value even if I didn't get it on sale. Recommended.

The Geek Squad Protection plan has always been a must-have. Appliances breakdown and its best to be protected. I've used Best Buy protection plans in the past and have been satisfied. Don't buy an expensive appliance without one.

I love this washer. It has a pause button that allows me to adjust the settings and I can add extra water if needed.

I received a good attention when I used ! Really quick

The geek squad installed my big screen tv on the wall and did a great job. It looks great with all the cords concealed.

Great customer service, always very helpful with any issues I might have.

Purchased Geek Squad protection for dryer as insurance in case dryer broke down within 5 years. Never had to use it yet but price was reasonable for the extra peace of mind the protection provides.

Will be using this soon. The clowns that came out to install them did not install the vent to the dryer correctly, it hangs loose and blows dust into the wash room. In checking this I found the power cord has exposed wiring. I do not recommend the installation people.

Geek Squad has always fixed or repaired any claim I have filed. Great value.

Geek squad protection is better than the manufacturers warranty. No hassle is the way to go.

I reviewed quite a few washers. I wanted the one that we purchased to be energy efficient and affordable. The LG WT5270CW is great. The ONLY negatives in my eyes are that there isn't a hand wash cycle (although there is a delicate cycle) and that the tub is a bit deep for me to reach into the bottom (I'm petite) but this problem was solved with a grabber that is used to grasp items out of reach.

I haven't had to use it yet on my latest buy. I have used it on a TV. They replaced it when it died.

The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

Great machine! Love that it was so easy to pick out and staff was great

The Agents went above and beyond to install washing machine. Very polite professional and helpful

Hopefully it will work and fix things if I am ever in needs. Just a precaution

You must purchase this extra protection because they don’t make appliances to last for years any longer. I had a washing machine I bought at Best Buy that only lasted a year and a half before it flooded my carpet. Geek Squad came and repaired it zero cost.

I always buy these because cheaper than manufacturer offers

Works amazing. Very little vibration from units and look amazing as apair

Worth the money. We had a washer that had repeated problems. After multiple servicemen attempted repair and no resolution could be found, the washer was replaced. Servicemen were knowledgeable, friendly and on time. Great service.