Customer Ratings & Reviews

I've been very happy with my geek squad purchase on my items so far so good

Great warranty service. I have 28 characters remaining and have no idea what to say as Im hust reviewing the purchase of a warranty

Its worth the protection plan for any minir hicups.

In and out very fast and professional.installed my washer fast.

I always get GS protection on larger appliances because I live in a remote area where it is difficult to get repairs done. This protection has never let me down!

I love this washer Best washer I have ever had. Easy to use

We just bought a new house and had these delivered the same week of the closing. So far so good. I love how much laundry I can do at a time. The wash and drying process seems a lot faster. I would highly recommend

The Agents went above and beyond to install washing machine. Very polite professional and helpful

my previous washer stopped working and with this service, they replaced my old washer . I was very impressed with this coverage.

Washer and dryer are amazing so far, whole experience was great from ordering, delivery, setup and haul away my old set. Very happy with purchase.

I get the extended warranty on every appliances purchase. It’s saved me money a few times and well worth the money.

Geek Squad has always fixed or repaired any claim I have filed. Great value.

Great customer service, always very helpful with any issues I might have.

Glad this protection is offered for my appliances!

Hoping I won't have any need for it but got the protection plan because you never know what can happen and it was a good price point!

i purchased this after reading reviews about buying warranty on appliances. so i went ahead and got the 5yr warranty which will cover me for awhile. just a peace of mind since washers can be expensive to fix

I'm Grateful that I had an Opportunity to speak with n learn so much from Bob in Utah today. Before making an appointment\, he asked a few questions about my washer. Bob took his time to explain what the problem couldn't be n what it most likely was!

Great item arrived in perfect conditions, have done my laundry and way better than top load Washer. Great Protection for my appliance.

So, they sell the warranty plans well, I mean who wants their applianceappliances to break and have to either spend a few hundred dollars to replace them, or just spend a few hundred dollars to buy new ones so soon. Well my washing machine, which was a little over a year old breaks, Nov 4th, I have literally had a migraine dealing with this warranty program. There is no assistance for laundry services, or rental for you to have. I had to wait 5 days for a repair guy (who is not geek squad because if I wanted geek squad it would have been 2 weeks) just to come look at my machine, he takes 4 more days to order parts... fast forward the December, no parts still. No idea if they are coming, and this whole time I have been out a washing machine. I don't know about you. But I was clothes daily (family of 4 with busy kids). I've had to make calls myself only to sit on hold for over a half hour to be transferred, and then still be told there is nothing they can do. See you have to wait 30 days (not from when you called, no because that would make sense, 30 days from when someone ordered a part) before they will even consider just replacing your machine (which they claim they will do in their sale... "we fix or or you get a new one") so you would thinknatvthe 30 days, which is closer to 6 weeks now, boom new machine... nope, now you move up to special forces, and then they have to submit a claim... which they tell you can take 3-5 business days for them to respond to.... So, if you opt for this, my suggestion is go to rent a center and get whatever appliance to save yourself the hassle, it will cost you, but it's cheaper than the laundromat (which I had to pay out of pocket for the last 6 weeks) oh and instill don't have a machine yet. Today is Dec 13

Had an issue with my dryer, they came and verified it and, than they fixed the problem and it's just great I got my item fixed and did not had to pay anything, it's perfect