Customer Ratings & Reviews

Good service and great customer service and they will answer all your questions you have

Extremely Happy with the Beat Buy Team members who delivered New Washer and Dryer and Hauled away our old ones. Had zero issues!! Thank you guys and hopefully we will not have to use this Plan!!

Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines. With that said when something does go wrong you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines. With that said when something does go wrong you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

Will come in handy if the unit breaks. Pretty much will pay for itself if something happens to my appliance.

They always follow through and repair or replace problems.

Hopefully dont have to use it … but Best Buy is very supportive and they are great

Great service!! Everything was fast They helped me install my washer

For protecting your investment, if you are going to use the washer on a weekly basis, play it safe and get this 5-year standard protection

Very helpful and professional. I am very happy with the results.

The techs brought the tools, I already had the connection hoses and hookups, and have not needed the technical services of the Squad in the year since purchase. Zero problems with the entire purchase.

The cheapest insurance policy for appliances on the market!

Love the washing machine! Def worth the buy and handles are laegest loads!

Got a great LG washer and dryer with a one-year warranty from factory ... Not saying if that's good or bad but I do know Best Buy's extended warranty it's a lot better because if they can't fix it They will replace it for the cost you pay for

The agent came out and helped me to understand how to use my machine and was very nice, Courteous and patient

I would highly recommend to get a warranty cause as we no anything can happen it pays to have back up its well worth it

This service has benefitted me already. It has allowed me to have free delivery and removal of my old appliances. This service has already paid for itself. A really good benefit to have should either of the computers fail. Good idea.

Geek squad has actually very good service the are quick, efficient and they don’t hesitate if there is a need of reemplace a product

The Geek Squad is super! They deliver and set up our appliances/televisions and service any items that require repair. It is reassuring to have them as a back-up should we lose the function of any of our electronics.

Haven’t had to use it yet, but nice to k ow that I have protection- especially living in the country and knowing someone will come to us!