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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5651 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 5,651 reviews
  • Rated 5 out of 5 stars

    But Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong buying a warranty for pennies more especially on a washer and dryer that will be used daily . The Geek Sqauad warranty is a must for us on all products because it assures I didn’t waste my money if something happens to break .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs for less

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are on the fence. Just know that the price for after warranty diagnostic, not including fixing the issue is 80% of a five year plan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    wait and see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this protection plan yet. I have never had an issue with Best Buy's service so I hope it is a good investment .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a washer and bought the extended 3 year Geek Squad Protection. Haven't had to use it. Thankfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service and warranty programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reasons we buy our appliances at BEST BUY is the geek squad protection and service. But the service from BEST BUY's geek squad bar none better than any competition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Driyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it was amazing , hopefully great so dar , purchase October 2023 . Before I have same and last 8 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek squad the come and fix the problems with my washer I have had with no problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful, but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with a machine that ended up having some trouble. It was reassuring to have the coverage. Unfortunately, we had trouble during the COVID quarantine. It took about a month for us to have someone come and look at our machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Nice! I love … always recommend!!! Good service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind, pure and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheape price for peice of mind... 5 years of coverage on top of that...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful, kind, and humble. they did there job explained there services, so that we had an understanding the functions of our machines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan incase anything Happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like my other products I’ve bought from Best Buy, i always get the extended warranty through them. It helps incase something goes wrong that you had no control over. You pretty much get a replacement. The plan is well worth the $ spent on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the price of my warranty. I also like the fact that I was able to choose a 5 year warranty plan. Most stores only offer 3. I have used my warranty one time in the past (for a different product) and was pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast, done right and the crew was professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aggents came and connected my device quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Email delivery was fast. I have used this service before and they are great with warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost for 3 yr coverage was very reasonable. Was told it covers everything !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind achieved !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a peace of mind if anything goes wrong with my newly purchased washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is good idea to buy this waranty, hopping never use it.

    I would recommend this to a friend