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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5651 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 5,651 reviews
  • Rated 5 out of 5 stars

    Saved me from having to buy a new dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me a lot of trouble with my dryer. The local tech came out a few times to try and repair my dryer. When he was unsuccessful he made a phone call and right away he had a replacement approved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best options you have to do.to protect your appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer until it broke. Luckily it was under the year warranty. I hope it holds up. Purchased an extra 2 year warranty with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty, EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Geek Squad protection. My washer wasnt working properly. The parts werent available after two weeks Geek Squad said we are going to give you a new one. WOW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with the 5 year Plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this protection plan for my old washer but back then I went with the shorter plan and the Samsung died about a year earlier. So this time I went with the five year plan which cost only like $30 a year so it seems like a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for an expensive set of Electrolux washer and dryer set. Hoping to never need to use it, but the coverage to cost is a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works better than i could have expected. Super fast wash cycle. Love love live it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to geek squad for you support. 100% recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for several years and are very pleased with their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technicians had our washer and dryer set up fast. They even went over the details of operating it with my wife. This is a better protection plan that the other one we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very at ease knowing I have the extended 3 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product exchange was quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! First washer was really too loud for my liking. Called and the exchange was delivered in 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, quick wash for thise who dont have alot of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty, piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were very professional knew what they were doing Excellent job and took old units away. I bought a 5 year warranty to cover my new Samsung Dryer. Peace of mind for 5 years is worth this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad helped me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good addition to any purchase. The delivery service and the store help for my purchases was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    covered for 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for the ease of mind as the last washer we purchased died just after leaving the warranty window. Im forever crossing my fingers but this will at least cover me for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased a Geek Squard, protection plan, because this is Something Every one needs when buying appliances, take my word “It’s worth getting protection plans on everything you buy from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy they got our washer/ dryer installed quic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we had to purchase a new washer and dryer,we are glad we were able to get the total tech team to back it up. It’s nice knowing that our appliances are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Great communication and quick response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind knowing if something goes wrong with our washer we don’t have to pay to get it fixed.

    I would recommend this to a friend