Customer Ratings & Reviews

My protection plan affords me the ability to know that if I have a problem that is not covered by the LG warranty, I need not worry. I can contact the Geek Squad to fix what is amiss! It is worth the extra cost to be covered for an expensive repair.

if you want peace of mind on your appliances and know they will be reparied if needed please get the 3 year geek extended warrantity they will replace the item if they can not repair it well worth the extra money

I would highly recommend to get a warranty cause as we no anything can happen it pays to have back up its well worth it

Recently purchased a new washer and dryer Samsung set and they look great and also purchased the ext warrantly.

It gives me piece of mind knowing that if something happens to my electronic I'll have geek squad to help me

I fortunately only had to make one call for information that was not provided in the installation guide or anywhere online. I needed the size of a fitting and to know if it was included in the installation kit. Very helpful.

I have purchased other warranties through Best Buy and they were able to replace my products when I was faced with them not working. Due to this fact, I did not hesitate to purchase a warranty for my new appliances.

AGENT SHAWN FROM CRANBERRY STORE HELPED ME GREATLY! EXCELLENT SERVICE & HIGHLY RECOMMEND.

I used this for a washer and dryer purchase. The washer showed up with minor scratches and Best Buy relaxed it within a week at zero cost. Totally worth it. Great service to have. Great piece of mind!

It always is best to buy a warranty and with the warranty they normally will give you free installation! its well worth buying! They always do a awesome job and showes you how to use the new product!

Will come in handy if the unit breaks. Pretty much will pay for itself if something happens to my appliance.

Haven't had to use it for this product yet but it has never failed us in the past.

Came out ASAP and replaced the LG washer dryer combo because it had a dent from delivery

The agent was very helpful great customer service he explain everything I needed to know

Great Purchase, Definity I will buy again a Samsung Washer or dryer.

Geek squad professionals are great at installing my TV's and wifi routers. I highly recommend them as they take the time to explain what they are doing and how things work.

I got tired of my washing machine breaking down once a year, so I bought this, with my new one. Only had to use it once they got right on sending out the repair service and fixed it no charge.

So simple, easy, breezy, 1, 2, 3! Geek Squad bought in my new washer and took away my old with such ease. Thankyou! We couldn't be more happier!

I highly recommend that you check to see if the local Geek Squad has people on staff to do repairs for the item you are purchasing. If not, your product will still be covered but you’ll have to wait for insurance company used for this service to find and negotiate service for your product before repairs are made. We’re on our fifth repair for a product and so far have waited a week and a half to schedule the repair. From my check earlier this week it will be at least next week before that might happen.

Its worth the protection plan for any minir hicups.