Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5724 reviews
(5,724 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
EXTENDED WARRANTY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Protect yourself and your washer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For protecting your investment, if you are going to use the washer on a weekly basis, play it safe and get this 5-year standard protection
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geak Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must buy for any kind of appliances purchased. My GE easher messed up and i only got it replaced because of this warranty.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and great customer service and they will answer all your questions you have
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Made it Simple!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So simple, easy, breezy, 1, 2, 3! Geek Squad bought in my new washer and took away my old with such ease. Thankyou! We couldn't be more happier!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best thing ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The go above and beyond to help with your needs !!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad warranty service is a great deal. You can count on large ticket items breaking down from normal use. Having the warranty is needed to give you piece of mind when the time comes for repair service. I challenge you to try and ask the manufacturer for assistance and they will not be helpful. Go geek squad!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Be careful with extend warranty lead time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 5 year warrantly plan on my dryer and called on 4-7-25. They could come on 4-9-25 but that day was not available and the next day that was available was 4-17-25. Be careful that when you purchase a warranty the lead time is what I call ridiciulous!! You can speak to a supervisor and they suggestion was to call back and get someone else. Mary in Pananma City refused to give me her bosses name . The dryer I bought was Whirpoll WTW5057LW and it NEVER drys a load on one cycle and I bought in Oct 2023 and now the drum does not spin.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Installed my dryer quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did an excellent job installing my dryer,fast and efficient
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love!!!!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent is so right!!!!!! It’s a must and very happy to have it!!!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the three or five years protection plan for all my Best Buy purchase so I rest assured that I'm covered if any inconvenience.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan offers great piece of mind. I get a lot of power surges in my area and have had a washer fail previously due to power surge. Knowing I have this plus additional coverage gives me piece of mind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was very helpful and ready to assist when you entered. We're very careful when loading items into vehicle.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully dont have to use it … but Best Buy is very supportive and they are great
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Installation of washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was very fast, the guys were friendly and professional.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased my dryer and washer from here and if it messes up they will give you a new one , used to shop at cons and they would do minor fixes and I wad back to not having a washer or so on. Love that geek squad work with you and extra protection never hurts! Better to be safe than sorry
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Needed for large purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase protection on large purchases all the time. So far I have not needed to use the Geek Squad services yet but I'm always glad to feel assured that if anything goes wrong, they are available to come take a look and fix it!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet, but good to know that Best Buy will take care of the product for 5 years. Our prior washer/dryer was from Sears, which doesn't exist locally anymore so was happy to get coverage through Best Buy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
a warranty is a must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.went back after I purchase the new dryer to purchase the warranty just because you never know what can happen , so wen you buy something new that cost lots of money please people spend the extra dollars and buy a Warranty.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
always get a warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a must when you are buying appliances. I bought one for my washer and dryer and a good thing I did. The washer broke less than a year of having it. They honored the warranty with no problems at all. MAKE SURE U BUY A WARRANTY.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend


