Customer Ratings & Reviews

Decided to get additional protection and hoping not to have to use it in the end. Geek Squad is knowledgeable and allowed me to make a sound decision without pressure.

I was very happy to have them deliver the new washer and dryer, and set everything up and haul away the

I like my dryer , works great , the price is good , unit is doesn’t noisy.

A wonderful service to purchase! You never know when you could be buying a "lemon". Let's face it, they do not make things like they used to! A very inexpensive purchase for what you are receiving in return. I recomend this to all!

Best Buy has the best warranty. That’s the only reason why I buy my electronics at Best Buy

always gets service for new appliances. great service and nice outcomes. they know what is exactly going on and just worked timely manner. communication was great. I didn't read instructions but works great.

Highly recommended get service plans, things are built as solid as they used to be

I hope I do not need to use this protection but, l feel like it is a good deal and give me comfort in knowing I have this service.

Why not have something that in case something does go wrong they can either fix or replace it?

Price not bad for the coverage. It makes sense to get extra warranties for appliances. They aren't built to last anymore.

great service! always helpful to meet my needs depending on electronics or home appliances

Very simple to deal with. I highly recommend them.

I used geek squad on a washer I had several years ago! Best choice ever made!

Geek protection is great. If something goes wrong they take care of it.

Geek Squad installers are professional and know what to do

Great stacking washing dryer. Love them and easy to use!

The agents worked hard to do everything that I asked them to do and they worked with my schedule. They were kind a courteous to me and my family. It was a great help to have them here when everything was being set up, and it is a great to know that they will be with me for the next four years.

I love my new washer dryer combo one of the best purchas i have ever made!

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

When I purchased my appliances I was told that I had two weeks after the delivery date to purchase the protection plan. I went into the store to make the purchase and I was told by the CSR that it wasn't possible because two had past from the date of purchase. She then asked the Department Manager what could be done, he told her to give me an 800 number and they could help me. Once she ran the info again, she was able to complete the transaction. Then stated to me, "I knew you were telling the truth. But my computer isn't acting right!" On another note, I love my new washer and dryer! The young lady that assisted me with the initial purchase was great, but the second lady that I purchased the protection plan from was definitely not my favorite.