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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5749 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 5,749 reviews
  • Rated 5 out of 5 stars

    Very professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Called when they were on their way and wore masks when they got here. Removed and installed washer/dryer in no more than 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty to have. I always get Best Buy’s warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan Review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this extended warranty plan when I purchased my LG OLED TV. I haven't had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A big investment sometimes needs a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With some electronics the cost of replacing the item (or getting an upgrade by buying a new version of the product) is financially wiser than buying a protection plan. However, with the life expectancy of a clothes dryer, we believe the warranty was worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use this I am going to be calling in a couple of days and will return back to let you guys know how the service was crossing fingers they can help me with my problem that I am having!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad coverage. The peace of mind is wnderful if you have any future issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents delivered and set up my washer and dryer, and explained everything in great detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Everything was fast They helped me install my washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan provides peace of mind. Haven’t used it yet, but we've only had our washer a little over a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five year Geek Squad protection is a must preferable option for the buyers. Feeling safe about the product. Great Geek squad customer service. I strongly recommend to go for 5 year protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little piece of mind for my wife for the washer and dryer she received as her birthday gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost for 3 yr coverage was very reasonable. Was told it covers everything !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free warranty that gives you the peace of mind your equipment will be fixed or replaced if they break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year plan of protection is a must in case the machine stop working. ksdlkslslsfjssa;lfsjspfjf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for several years and are very pleased with their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we got the geek squad protection for our open box dryer, as soon as we noticed it making a sound we called them and the sent the part the next day. Our appointment was within a week and they knew exactly what to do to fix it. Our dryer works perfectly now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheape price for peice of mind... 5 years of coverage on top of that...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sad that I had to use it to replace dryer. Replaced and delivered new worries free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have a back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have the extra support if I ever would need it definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always heard of how great geek squad is. Never tries them until recently, and man am i glad i did. The price totally worth especially if you have about 20 devices that always needs your attention.

    I would recommend this to a friend