Customer Ratings & Reviews

Excellent service. Great communication and quick response

They have been great in the past with all of my Best Buy products. Highly recommend to everyone!

This is the best unit I ever ever had my home. Food runs good looks good.

Those guys don't joke around when is talking about work, really professional and great communication... this 100% recommend

They have the best warranty out there. I would recommend it for any purchase at Best Buy.

Very good customer service with Best Buy being long time buying from them. I never have an issue with finance offer to.

After reading everything that is covered under this plan, I am sooooo glad I purchased it. Hoping that I will never have to use this warranty, but happy to have it, just in case.

Love Geek Squad support. Just like a fire extinguisher, hope I never need it but I trust it!

We had the Geek Squad deliver and install our new washer and dryer. They were excellent! They explained to my husband how to remotely start the washer and dryer and explained how the washer and dryer worked.

Quick,professional and awesome.I can’t say enough good things about the guys who did the work

This is a great team, very knowledgeable, friendly and always willing to go the extra mile

I usually don't get them, but these were very affordable given the price of what I'm insuring. Great peace of mind. I've had great experience with Best Buy performance plans in the past, and I've seen reviews where others have not been happy with the service provided by certain manufacturers.

I am hoping if I run into problems the Geek Squad will solve it in a timely manner

I used geek squad on a washer I had several years ago! Best choice ever made!

I like my dryer , works great , the price is good , unit is doesn’t noisy.

It's worth it! Mad even on expensive equipment! If you already spent money on something, protect it! Do not be stupid!

The Geek Squad Service plan was a great purchase to get for my stack washer and dryer. It covered my warranty on my new machine. I also renewed it to my new washing machine and dryer again.

This is peace of mind at its finest no worries for the next five years

I’m so happy I purchase 5 year protection warranty on both new washer and dryer sets especially during covd 19 virus crises clean clothes are a must to keep viruses from spreading love love love my machines

Had gsp on my LG washer about 4 years ago. Had about three repairs overall with the last time finally warranting me a new washer. I'd say after calling in a repair request we would have people over to assess the washer in 1-2 weeks. The geek squad are easy to communicate with.