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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 5,749 reviews
  • Rated 5 out of 5 stars

    Best Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me navigate through the issues, they are knowledgeable, while they may get offended when you ask some stupid question, however, worth buying the protection specifically for large purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a super job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians Jose and his partner did a super job installing and connecting our new washer as well as explaining its operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just want the gift card.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! It states that I need 50 characters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad support. Just like a fire extinguisher, hope I never need it but I trust it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the best warranty out there. I would recommend it for any purchase at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instulation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick,professional and awesome.I can’t say enough good things about the guys who did the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable they even tell me howto trouble shoot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with my purchase. Would recommend to a friend and even an enemy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, get the service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended get service plans, things are built as solid as they used to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready to Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great team, very knowledgeable, friendly and always willing to go the extra mile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and customer satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased a production plan for an appliance purchased at Best Buy. The service was excellent and we were completely satisfied with the technician and his performance. I would highly recommend Geek Squad protection warranty plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best options you have to do.to protect your appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this guarantee is very good i got it so in the future i don’t have to buy an other dryer but they can fix it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended Warranty from Geek Squad-5 Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at other places to buy appliances, and Best Buy seemed to have the best value for their warranties. I like that you don't have to pay for a service fee, it too is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very important to protect you purchase. Best Buy geek squad is there to help. Wether it’s to come to your home and fix the issue or get you a new product if they can’t repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Plan option is a must have with the purchase of any washer, dryers, refrigerators, dishwashers and higher end tv's! If something goes wrong Best Buy makes it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok these things are iffy sometimes but recently we have had some bad luck. Gives you more peace of mind about the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty because manufacturers usually don't cover what ends up happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It pays off to be protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that I had paid extra to get the extended coverage, my other washer broke down and since it was going to be too expensive to fix , the protection plan covered for us to get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this but definitely wanted this protection on my new Samsung top loader washer. With all the issues that Samsung is having lately, especially with their top loaders, I didn't want to take a chance with something happening outside of warranty.

    I would recommend this to a friend