Customer Ratings & Reviews

Get the protection, this washer is a replacement for one that was on warranty and went belly up 4 years into the 5 year warranty, totally worth it.

Besides the appliance you get that you really love you must get Geek Squad PP, smart decision they are always helping you with your problem and if they cannot solve it they Replace it for sure, which it was my case! So happy I got it :) Thanks Best Buy!

Always good to have protection and hopefully never need it.

I have made a number of major purchases from Best Buy over the past couple of years and always add the Geek Squad protection agreement. I find it to be a great value with great service.

Have not had to use but did need to call for info.. very helpful.

I like my dryer , works great , the price is good , unit is doesn’t noisy.

If it were not for Geek squad I would not have had my previous machine replaced due to the multitude of issues with it.

We ordered a new washer with the 5 year Geek Squad Protection plan. So far we haven't had to use it, so, so far, so good!

Since I have not needed to use this yet l cannot truly evaluate it. I have not yet had a problem

I have not had to use this protection yet, but in the past they have been very responsive. 5 years is a great deal for the price I paid.

I bought Geek Squad Protection for Washer and Dryer after Geek Squad Professional installed them. I thought to worth buying it for support by professionals. Total value for money and peace of mind.

Replaced new washer right away with a new one. Fast service.

We have always favored Samsung washers and dryers. This one rises to our level of expectation for Samsung products, and we recommend it with our highest recommendation.

I love that my products are protected. They just don't make things like they used to but the Service Plan makes me feel more at ease and happier with my purchase.

Hope that I never have to use it, but all things considered the price wasn't bad (We are retired and don't want to have to fuss if anything goes wrong)

This is peace of mind at its finest no worries for the next five years

All my products I cover with geek squad. This day and age we get glitches, as well sometimes things just break out of the blue. I know I have piece of mind when I have the geek squad protection plan on appliances, laptops and on my gadgets.

Geek Squad protection is always great. You never know what happens, and I purchased a washer/dryer, so I know I'm in good (and money saving) hands with the Geek Squad 3 year warranty!

I love my new washer dryer combo one of the best purchas i have ever made!

Very satisfied with the service. They were able to fix my issue on the washer and dryer