Customer Ratings & Reviews

I’ve been told I’m insurance poor, however the peace of mind is well worth it.

Thanks to geek squad for you support. 100% recommended.

Geek protection is great. If something goes wrong they take care of it.

Excellent service. Great communication and quick response

I could not get my dryer hooked up on delivery day due to not having proper valve, after having proper valve in place, it took me one phone call for geek squad to come back in and hook up my gas dryer

I haven't had to use this and hopefully won't have too!! I only by this warranty for big ticket items. I have only had to use this warranty in the past once and was pleased with the experience. I would recommend it for big ticket items!

Washer works perfect. I regret not buying the dryer. Washer bigger than expected

Hard to evaluate since I have not had to ask for service Ask me again after I’ve needed service

I have only had to use the warranty from best buy time, however I got a new camera since the original one I purchased broke and was no longer in stock. totally worth it on large purchases where if you need to repair or replace once it pays for itself.

I haven’t how do use geek squad on the washer and dryer we bought yet but I have used geek squad by four and they did a really good job with the repairs

Geek squad has one of the best protection pains ever. I get it on everything I buy from Best Buy and have never had a problem using it. I make lager purchases from here just for the protection pains!!

I had my Samsung washer out of order after a year. Unfortunately I did not purchase the extra protection plan so it costed me fortune to fix it but i had to do it anyways. Great services and friendly mechanics thanks to Bestbuy Geeksquad. Thank you!

Best warranty really fast service. Agents are very good and helpful

Best warranty really fast service. Agents are very good and helpful

Nice to be able to extend the warranty on my Samsung washing to 5 years. A little protection goes a long way.

Washer hooked up perfect and plenty of room and works great.

I have not had to use my warranty yet to this day due to whirlpool being an awesome product but I am happy knowing that I have a five year warranty to cover any issues that may occur.

Geek squad arrived on time and installed washer quickly. They did a dry run, but forgot to remove the product pamphlet inside. It got soaked!!!. Luckily, we called and was advise to download from site.

Plug in my wash and dryer . Was fast and easy and very nice

If u need service if parts are ordered they don’t show up Best Buy will not tell u that service guy will not be coming on the day your service guy just doesn’t come nobody will let you know you just wait for nobody to show up No communication in-house