Customer Ratings & Reviews

Always there to help when needed though i havent needed to use it more than a couple times.

Bought the 5 year Geek Squad protection for replacement dryer after previous dryer encountered issues 3 years after purchase. Best Buy gave me full original purchase credit which I applied to my new dryer.

Love this option! Not too expensive and its a must have! Its definitely worth not having the worry of issues arising.

This will provide a great value and peace of mind for the washer. LG is high quality, but just in case.

Really good washer and dryer very silence when doing their work

good work to diagnose and fix issues and correct problems

I have yet to use this I am going to be calling in a couple of days and will return back to let you guys know how the service was crossing fingers they can help me with my problem that I am having!

This is a wonderful washer and dryer! I can wash my king size comforter and it is thoroughly cleaned! Works well and the I have not had any problems with the product. First instillation was dented but it was replaced immediately.

Great assistance as always. They are always knowledgeable and willing to assist.

My new Warrenty for my new dryer it’s a good idea to have if your dryer breaks

Very professional. Called when they were on their way and wore masks when they got here. Removed and installed washer/dryer in no more than 30 minutes.

the protection plan is definitely worth it. My old machine broke, two years after buying it, and best buy ordered the parts, sent out a professional service tech to do the repair, and my machine was good as new.

These super big guys did an awesome team work, they talk to each other well

Love having this, keeps my mind at ease in case something happens.

I haven’t had to use the service but Geek Squad has reached out to let me know that they are here if needed.

Five year Geek Squad protection is a must preferable option for the buyers. Feeling safe about the product. Great Geek squad customer service. I strongly recommend to go for 5 year protection plan

Love my samsung...... ............ .......

I always get the Geek Squad Protection and any items I buy from Best Buy. It's a great peace of mind to know that the items are covered by an excellent company and supportive employees.

Installation was smooth but there was a small error made by the person taking the order. He put my dryer in warranty in place of washer

It’s always a good idea to have the geek squad behind you if you purchase any big items at Best Buy there quick they’re good at what they do and it’s very easy to deal with them