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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5652 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 5,652 reviews
  • Rated 5 out of 5 stars

    good solution for emergencies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesperson recommended this to us. We asked her about all different scenarios and contingencies and we figured that this plan will serve the purpose of warranty and I liked the fact that I don't have to pay visitation fee from the geek squad. We got this for our fridge, washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know our purchase will be covered for the next many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time front loader

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had always been skeptical about front load washers but this one has been great so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always heard of how great geek squad is. Never tries them until recently, and man am i glad i did. The price totally worth especially if you have about 20 devices that always needs your attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer n dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed everything perfectly. Brian and Miguel were extremely professional and helpful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and explained everything in detail! They installed everything with great ease!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchasing geek squad protection service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately haven't had to use it as washer is brand new but it is good to have should something go awry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for unexpected happenings. Can't go wrong with this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to work with solved my issue with my dryer door seal in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway add extended warranty on everything over 300 always worth in long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the appliances and the guys that delivered and installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend it to my friends and family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One less worry...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope that I never have to use it, but all things considered the price wasn't bad (We are retired and don't want to have to fuss if anything goes wrong)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate to get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping I don't have to use it but having this coverage is a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the service for the washer but Greek is the best! I've had them work on my laptops in the last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big bin and smart home enabled for alexa or google home. It takes a while to wash a heavy load but clothes come out clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't get them, but these were very affordable given the price of what I'm insuring. Great peace of mind. I've had great experience with Best Buy performance plans in the past, and I've seen reviews where others have not been happy with the service provided by certain manufacturers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP believer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had gsp on my LG washer about 4 years ago. Had about three repairs overall with the last time finally warranting me a new washer. I'd say after calling in a repair request we would have people over to assess the washer in 1-2 weeks. The geek squad are easy to communicate with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have to fight foe your claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service repairs take a while but worth the cost. When it came to the replacement it was a big run around. Wasted a lot of my time on phone calls that just kept getting transferred.

    I would recommend this to a friend