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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 5,749 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers are professional and know what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New W/D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to replace our old set and we were not disappointed. Very large tub for both washer and dryer. Would definitely recommend. Geek squad was great with the install too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pricing for amount of coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet but the pricing was good for the amount of years covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed an insurance solution for my washing machin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price point for insurance was competitive based on my research for similar items in other stores

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad offers great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta say I love this dryer it's very quite and has a lot of heat features. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like knowing I have five years of using this product covered if anything goes wrong. I've had to use this service in the past and Its quick and easy to take advantage of.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine most the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had a lot of issues with it and leaking since we got it, which was 4 years back. We’ve had different techs look at it, one part replaced which was not the fix. It ran great besides that and the leak was random and runs quiet. It’s being exchanged for a different unit. Best Buy has been very helpful with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend this for any major appliances. I got it for my washer and dryer and hopefully I don't have any issues, but if I do at least I know I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy fix..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice very polite and very efficient. I am pleased with the extended warranty that we purchased and very easy to forward it over to the new washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given that a washer has both electrical and mechanical components and also handles fluids (liquid soap and water), buying the service policy seemed to make sense. A washing machine is too large to bring back to the store if there is an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended Geek Squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable cost for geek squad protection. Recommended for purchase of washer and dryer. Geek squad installation was efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if you can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this on appliances. It's simply the best at getting your appliances taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is fast and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Worth getting the warranty. Minor issues always appear and heal squad repairs it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my washer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job installing my new washer. They were in and out before I knew it, answered all my questions and left my laundry room spotless. I highly recommend Geek Squad installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i wont have to use it! Peace of mind just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very High Tech!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is a nice feature from Best Buy as they are covering repair/parts replacement and many more things along with the best agents for proving support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stacking washing dryer. Love them and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was professional and on time. Nice knowing I have protection on my item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! I didnt think i would like a top load but i wish i wouldve bought it sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Buff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with any warranty or Geek Squad Protection plans. Thanks.

    I would recommend this to a friend