Customer Ratings & Reviews

Having access to the geek squad 24/7 for me is a life saver. I work remotely from Arkansas to California. Down time for me is a killer. I have used the service four times since purchase and its been excellent. Highly recommend.

The Geek squad is always courteous and professional. I Always get the longest warranty.

Haven’t had to use and hope I never do. But gives me peace of mind knowing they are there if anything goes wrong

A great way to buy peace of mind with a low cost. While I hope I never need to use the service, it is sure comforting to know that reliable, trained Geek agents will come to the rescue!

Great product to have at a reasonable price and easy to use

The Geek Squad warranty is affordable & makes sense when you spend lots of money on appliances. It is nice that you can include it in the interest free loan too.

They installed everything perfectly. Brian and Miguel were extremely professional and helpful!!!

Excellent service and explained everything in detail! They installed everything with great ease!

We purchased the 3yr. Protection plan just for added peace of mind. I feel that it is a good investment.

Haven't used the plan yet but it's great to know we have it in case we need it.

Hope I never need to use it, as the LG washer this was purchased for is supposed to be very dependable. BUT.... ONE NEVER KNOWS FOR SURE. All in all, glad to know if something electrical/digital breaks down it will be covered for the first five years.

Washer and dryer have been great. Quite machines and look nice in the home.

Protecting my appliances is a must. Geek Squad Protection is a great value.

Had to add this purchase and hope that I don’t have any issues.

Had this a few weeks now and works great. Still havent tried the steam option yet. Overall really nice dryer.

I have compared Best Buy with the other competitive. The conditions offered by Best Buy are much better than other outlets.

Great to have peace of mind for a big purchase like a washing machine.

Installation was smooth but there was a small error made by the person taking the order. He put my dryer in warranty in place of washer

A great value. Have had great experiences with geek squad support before (fantastic really). Haven't had to use it yet on this so can't speak to that.

I received a replacement washer in a timely fashion