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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 5,749 reviews
  • Rated 5 out of 5 stars

    No hassle getting a replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is important. I only had to use it once . But, it saved me the cost of having to purchase a new TV. I will always cover my items with Best Buys protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased protection plan from past experiences with customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this insurance to be cheap for 5 years. I had geek squat before and never had a problem and this is the reason I’m buying again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this service in Canada and USA. They deliver what they promise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this service in Canada and USA. They deliver what they promise.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Was fast and easy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Really recommend the product no problem what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Have had GE for years and I will always stick with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for 5 years of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years of extended protection for $200, great deal. Appliance repair labor and parts are super expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, Best Buy is hands down the best place to go to for appliances. The prices, delivery, installation and extended warranty make this the perfect package. Not to mention quality products. And finally customer service is exceptional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron was great to work with. He was very knowledgeable and quick to get us what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The frisby effect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who can beat Best Buy warranty? No one. That is why I remain a revolving buyer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new Whirlpool washing mach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new washing machine. They tested everything to make sure it worked correctly. I was very pleased with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance to have in case you have issues with your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most inversions in one fine electrodomestic deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vibes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan ive found so far and this will help with maintenance for years to come on my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop on Best Buy almost 19 years. All my laptop, tv , I Apple pod, printer , Apple watch , washers, always I’m happy , Xbox, PlayStation, games , gift cards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answered in a timely manner and had a tech scheduled to look at unit quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sarah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already had to use mine so I'm very glad we have it. Our brand new drier that we purchased isn't working. Since we didn't install it until after owning it for 30 days we couldn't just return it. Geek Squad is coming to the rescue next week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes geek squad is worth it! Once anything goes wrong Best Buy is there to save the day. Had plenty of experiences with them and every time they have come through with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I’ve purchased. The removable agitator is AWESOME

    I would recommend this to a friend