Customer Ratings & Reviews

The installation service was what I expect of Best Buy. Efficient, timely and easy to understand. I hope I don't have to use the protection, but it is nice to have it.

Don't really know why Best Buy asks for a review of their appliance protection plan. I normally do get protection plans on large purchaces just in case. I had the option of 5 or 3 years and I went with 3 cause its a little cheaper and if I decide to I can always renew it for 3 more years.

I love my machines I finally can do laundry late at night no noise. It is sleek very stylish and look amazing everyone complements how good they look.

Would definitely recommend it to my friends and family members.

good work to diagnose and fix issues and correct problems

I am a huge Samsung fan! We love all of their products. These machines do a great job with all of our laundry loads. Especially when you have kids!

Very happy with the Geek Squad coverage! Bought coverage for LG Washer and Dryer. Made this purchase at Best Buy because we wanted Geek Squad coverage for piece of mind!

I hope works fine my insurance for 5 years or i hope dont need it

well my whirlpool washer broke down after about 3 yrs , but lucky ive got geek squad protection , Right , nope Wrong , when i broke i called the geek squad and they sent out a repairman with 4 days this was pretty good , unfortunately he did nothing and said the washer needed 2 parts a little part and a big part , he said it should only take about 3 days to arrive and to call back when i get the parts, well the little part did take 3 days to arrive however the big part didnt arrive so i gave the geek squad a little call and ask them how long before i get the big part well suprise im looking at waiting another 21 business days (over a month in total before they even get the part) this is not a rare part and its not a rare company its whirlpool , but i was told that these companys send out all their parts in bulk and that im just going to have to wait over month before they decide to send all these parts out to all these different customers , so if your considering buy a geek squad protection plan ( or anything whirlpool for that matter ) its worth considering that if anything bigger than a broken dial occurs you may be having to wait for parts and then have to make a appt for installation of the parts which cant take over a month to get the parts and then several weeks for installation (6 to 8 wks in total ) for me i would not have bought this plan had i known what i know now ,

Works great, love the steam feature, no problems with vibration, short clean cycles but cleans great!

I would rather contract service through Bestbuy. I had a horrible experience using a Maytag extended warranty. All my TVs and appliances have been through Bestbuy.

I have always purchased extra warranty on major or high price items. The geek squad has always fulfilled their obligation to our extra warranty when we needed to use it. They seem to always be professional. Equipped with good advice.

The delivery and installation team were very helpful and knowledgeable about the washer and dryer they installed for us.

Love the appliances and the guys that delivered and installed

I always purchase a warranty for my high ended items

Bought a dryer and had to get geek squad. We’ll see how it goes.

So far haven't needed to use. Nice to have available as a security blanket.

Did not need to purchase the Geek Squad protection plan so I returned it back to the store and got a refund. I have been personally called a really big Geek for over forty years now. With that being said and my peers letting me know that I am the biggest Geek that they have ever known for such a long time now, I know that I am completely capable of fixing anything that might cause a problem with the computer electronics on the washing machine should it fail. Can't be much different from the computer controlled French fry machine that I operate at my work where I am King. Burger King that is.

Great buy Luv the experience of easy service Just a click away and team help available

I bought this protection plan for my Samsung Washer and Dryer. I was told that this plan includes any type of issues as long as they are not intentional damage to the units. In my opinion, it is a plan worth buying.