Customer Ratings & Reviews

I think this is a great service to get when purchasing from Best Buy.

Geek squad protection plans are the way to go. They are for in home service of your appliance and they always come quick to repair your appliances.

Best Buy offers by far the best protection plans out there. They work hard to get the repair done in a timely fashion & the repairmen are always very knowledgeable, respectful and friendly. Highly recommend getting this for any high ticket item!

Added 5 years protection warranty to my new washer. No bad

Washer works really well. Coothes are nice and clean

I hope I never need to use it but I’m glad that I’ve got it

Haven’t used it. My purchase is brand new but if I do ever need it then awesome. My brother purchased his with a TV and it paid off for sure so I knew I had to buy it.

Havnt had to use yet fingers crossed if they do half as good as the delivery guys ill be pleased. Will update if need to use the warrenty.

I regret not getting this with our last washing machine and now have peace of mind with this purchase should anything go wrong. It's worth spending the extra money.

I was wormed of potential dryer belt failure. Purchased the extended warranty in case I was plagued by this problem. Hopefully I won’t have to use this.

Always friendly and knowledgeable that's why I keep coming.

Great value for protection. Good to know I will be covered for any problems I may have

If you do not have any headaches after purchasing your appliances, do purchase also Geek Squad protection!

Warranty seems a decent price, bought new washer after having old washer for 10 years I’ve used Best Buy warranty with prior washer that’s why I bought warranty had good results.

Geek Squad Standard Warranties Pay for themselves in the long run.

the coverage is excellent, we received a good price for the product. in another seller, the coverage price will be more.

I ordered a dryer was delivered by geek squad guys were polite. But dryer never worked I called geek squad 3 hours after it was delivered had to wait 4 days for them to come look at it was unfixable.so had to be returned I then had to wait 4or 5 days for them to come pick it back up and bring new dryer in mean time had to go to laundry Matt spend more money this should of been fix much sooner at a 700 price .i was very upset on how this all played out cost me even more money in long run but the guys who were here to drop off were polite did there work but did not clean up after the moved furniture to get dryer were it needed to go but did not put it back when done also the Dickson city store does not have enough people to hook up gas stuff. First I was told they can't hook up then after they got here was told they could if the guy that has certification was with them ( which he was not) and 2nd time here store told me they can hook it up but there was additional charge ( are u serious I spend 700 on dryer that didn't work you told me could be hooked up by you now it can if I pay more money) and still guys that came couldn't hook up because they were not certified to do so and new dryer was even more money than first time plus I had to go to laundry Matt to do my laundry

Great buy Luv the experience of easy service Just a click away and team help available

So far outstanding agents. I have not had any issues.

The agents did a great job at installing the machines. They gave me step by step on how to use and clean them.