Customer Ratings & Reviews

I've already had to use mine so I'm very glad we have it. Our brand new drier that we purchased isn't working. Since we didn't install it until after owning it for 30 days we couldn't just return it. Geek Squad is coming to the rescue next week.

Delivery was good , guys were ok considering 5flights up. But I took care of them. Machine still running great I'm happy with my Samsung washing machine.

Haven’t had to use them yet, but after reading the fine print, seems like a great value.

Purchased an LG washing machine, amazing love it. But the installation was flawless and fast. I also purchased the 5yr extended warranty service for peace of mind.

Excellent, professionals, educated & service oriented! Recommeded…100%

So far so good. Hoping everything goes well with my purchase and wont have to use my extended service

items were installed with no issues, satisfied with the installation and product

The agents came and dropped off the washer. They were very friendly and efficient

IT'S WORTH IT TO HAVE THE EXTRA SERVICE, IN CASE SOMETHING GOES WRONG. NOT ON EVERYTHING BUT MOST THINGS, IT'S HAVING PIECE OF MIND, YOU HAVE A BACKUP PLAN.

I bought this insurance because it has very good coverage for the price. Haven't used insurance yet, but it looks good.

I would rather contract service through Bestbuy. I had a horrible experience using a Maytag extended warranty. All my TVs and appliances have been through Bestbuy.

Definitely the way to go when ordering these kinds of items. There was a problem with a friend's purchase who had this protection and they took care of him immediately. Very helpful.

First time purchasing so hopefully wont need it But theyve alway been helpful with other appliances

Amazing geek squad service they were able to solve my problem in no time.

Best for overall protection , quality service and performance

The installation service was what I expect of Best Buy. Efficient, timely and easy to understand. I hope I don't have to use the protection, but it is nice to have it.

THE AGENTS INSTALLED MY WASHING MACHINE AND TESTED THE UNIT VERY PROFESSIONAL.

Great, fast delivery, quick installation no issues

I would definitely recommend the Geek squad 5 year protection with an product I buy....The average cost per year is minimal and you have complete protection.

Geek squad protection is great to have. This is just one of the many products I have gotten from Best Buy for which I have opted to get the Geek Squad Protection.