Customer Ratings & Reviews

I hate to say it but now day's you need to take out a Geek Squad protection just to protect yourself cause sometime it cost's more than the plan does.

Have not had to use this service, but have it just in case

I love the Geek Squad extended warranty program, they never give me a hassle on a return and I've returned a lot of merchandise from Best Buy.

Agents were very easy to deal with and heloed install as promised

I’d love it the quality is pretty much the item was expected.

I would rather pay a little more now for a piece of mind then paying for it later and a lot more. 20 yrs ago I would say no, but now. Way too many little electronic components to go wrong.

Having this protection on our appliances is vital for the home as this is a holiday home for us.

Great customer service! Plus, my appointment was schedule quick.

I love the look, the function, the quality, the user friendly technology! Love how LG stands by their product with their world-class customer service!

Always get the Geek Squad on all appliances, and renew it when possible. If they can't fix a problem, then they replace it. Good security for the cost.

Hopefully I will not need the Geek Squad protection, but it is comforting to know that I will only need to deal with them in case of a repair, and not have to rely on customer service with the manufacturer.

I paid $99 to have the freedom of 5 years warranty and if they can't fix it they will give me new one I know if some one leaves puts extra clothing for detergent or sudden stops will go bad BUT not anymore !!!

The agents connected my devices but there was a problems with the washer hook up second time cold and hot water lines not installed correctly... Third time washer replaced fine

Well I got this 3 year protection plan. I haven't had to use it yet and hopefully I never have to. 3 out of 5 stars wouldn't change a thing.

Must have for any electronics made in these day. They don't make products like they used to.

This was a big purchase for my house and I would like to insure that its well taken care of.

I always buy the warranty, it paid off. The last washer quit working and I got back the full price paid and used to to buy new washer

I always buy the warranty, it paid off. The last washer quit working and I got back the full price paid and used to to buy new washer

great option to protect your high value appliances

The LG washing machine was delivered on time and in good order.