Customer Ratings & Reviews

I have always been a fan of geek squad. They never disappoint

They setup and wall mounted my 65 inch TV and sound bar. They did a great job. Mounted both items exactly where wanted. Answered all my questions and even let me know how I could expand sound system wirelessly.

Great product and very happy with the customer service at Best Buy. I would recommend to family and friends

The agents installed my washer & dryer perfectly. Very friendly & knowledgeable. Couldn’t be happier with their service. Thank you.

Purchased this plan in case of issues. Reasonably cost.

I think it’s a good idea to get an extended warranty for the piece of mind knowing that if it breaks after the warranty runs out you don’t have to worry.

Since my plan began 9/12/17, I feel my evaluation done on 11/17/17 would be a bit premature and would tend to err on the side of being slanted as over optimistic which I am sure you can understand. The point is I am glad I bought it.

Geek squad coverage is the best!!! Excellent customer service!!!

Great washer and dryer. Super quick and quiet. Stackable looks great. And I have not ever pressed the big extra power button yet. Solid build

It worth to get the protection specially for expensive items. They even exchange our refrigerator without any cost.

The guys at Geek Squad always assist and are responsive. The cost is small amount worth the value that is delivered and not having to worry.

Delivery men came with the ordered parts I added to my bill hooked up everything …. Make sure you always purchase a warranty .

Always great to be able to purchase additional protection to know that you'll have the help you need if anything goes wrong.

I am so happy that Best Buy Appliance Rep Linda talked me into this purchase. I have nothing bad to say about my LG front loading washer. I love it. It is efficient, quite, fast and pretty. Save up to buy one for yourself!

Got the protection just in case something happens and it hasn't but I'm glad it's protected just like most things, accidents or stuff just happens.

it truly was a good value to insure our new appliances with this 5-year Geek Squad review/ one repair call would probably cost at least the cost of the protection

Great! Seems pricey when you first look at it, but I have already used it twice on my NEW Samsung washer & dryer. Thanks, Best Buy!

Stop checking for a review and just buy this. Do you really wanna deal with a broken down washer and dryer and no warranty? Don't be cheap. Buy this

Well, I want my 25 Best Buy Points, so here goes. I bought the Geek Squad Protection Plan with hopes they cover and/or fix everything the plan states they will. Have not had to use it yet. So far so good.

I recommend getting coverage on any item that is financed.