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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5651 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 5,651 reviews
  • Rated 5 out of 5 stars

    Great set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed this new washer and dryer for us and we have never had any problems with either of them. Great purchase and great geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected the washer and dryer myself but it’s also a good idea to always have the quick acting gig squad on hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents installed the washer dryer perfectly it works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer/dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great washer and dryers! It has all the bells and whistles to be energy effecient too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only warranty I’ll buy I think most of them are a waist of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Don’t Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best agent around when u walk in the store they are willing to help u explains differences on products and suggestions I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goo Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Purchase the 5-year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a 5-year warranty on any major appliance. It's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy the protection plans all the time but I do when I buy expensive appliances. I hope I don't have to use this but if I do I know Best Buy will fix or replace like they have for me before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great preparation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad! Very friendly associates! They planed in advanced and ordered parts before my appointment. In one visit it was fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good. it has good service . i reallly love best buy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection , and great coverage from geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer services geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services and they know what are they doing fixing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad service protection is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does a great job with their protection services. I've used them in the past for many items and have never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan for anything you get from Best Buy.it really helps with anything other than physical damage to the dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer works good, no issues. Able to do many loads in a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wrrnty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it and i hope i dont need to. I hope the washer purchased lasts longer than the 3 years but f not well im glad we got it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase on appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    e always purchase this. Unfortunately we have needed the warranty in the past for a number of products. Best Buy has been easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! They are by far the best for taking care of our electronic needs. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that it is a wonderful idea to purchase the service as it will help me if anything happens with my device

    I would recommend this to a friend