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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5651 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 5,651 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Geek Squad Protection is better than others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besy Buy is a great company IMO. The service techs know their stuff IMO. I would recommend the piece of mind on high dollar items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer would very highly recommended for thise with big household

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb!! Beautiful, quiet, great value. Purchased on sale and received an awesome deal. I love walking into my laundry room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty for my washer/dryer. Haven't had to use it yet but from the research I did it was highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My beautiful washer machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer machine.thank you best buy♥️♥️♥️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with all the electronic elements existing in today's appliances,,, it seems that you need to insure yourself and products w this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were efficient and timely. Answered all questions well and was able to operate the pair with no problems. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Geek Squad for many of our items. Only needed them once in 10 years and they did a fantastic job

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this story with us! We're so glad you've had awesome service. We're privileged to be there for you whenever you need us. Please let us know if there's anything we can do for you!

  • Rated 5 out of 5 stars

    kitkat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since I haven't had to use the geek squad I can't give a review I have only had the dryer since November but I really like my new dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service!! My dryer was installed with the greatest professional care. They showed me how to use my new machine and how to keep it clean. The customer service is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad staff installed and set up dryer quickl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind for the money and great service to back it up. Geek squad folks are always professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best! Installation was quick and easy. Very professional, and extremely friendly. At great feature of Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to protect your appliances. Its better to be safe than sorry. Get the Geek Squad extended warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please, please get protection. You never know what might be defective or something. Exta cash but worth it. Ge squad will replace or fix products at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was the for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very helpful helped me with my washer machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    agents installed dryer very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a very good job installing my dryer,they did not damage anything.they were very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea they took my old one didn't need it anymore because it was leaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will buy it again for washer and dryer!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called for a small leak everytime i did a clean cycle. Turns out when installation was done, it was not leveled. Geek Squad guy knew what he was doing exactly. Happy I got the extended warranty.

    I would recommend this to a friend