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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5652 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 5,652 reviews
  • Rated 5 out of 5 stars

    Great to have, just in case.....Good Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my New GE Washer & Dryer! I hope i never have to use it. Love my New GE Washer & Dryer......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to have good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There 5 year warranty or there 2 year warranty is a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really saved a lot using this service. It is well worth it. Geek Squad is highly qualified and prompt to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. If it breaks within 5 years they will come and service it and if needs be give you a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great washes great and clothes get cleaned perfectlay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed this protection yet and I hope I won’t have too!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3-year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extra protection on my large appliances for an added safety net, and piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not beat the service that the Greek Squad does. They are very knowledgeable about everything they deliver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new washer & dryer set. We've been happy with it! Installation by Best Buy was great and on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product purchased with extended warranty is a win win! Will be able to just enjoy my clothes getting dried knowing Geek Squad is just a call away if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plan is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Plan helt you when you really need it. Technicians will guide you and visit in case to be necessary without extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind for your major appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always worth getting 5 year warranty from geek squad for your major appliances - exactly what we got for our 4door fridge, washer & dryer, 65 inch SUHD Samsung TV. Peace of mind :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed Washer and Dryer. He suggested replacing the washer, excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We always get the Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless of what many "experts" say, the extended warranty has always paid off for all of our appliances at Best Buy. Geek Squad does a very good job in-store and in-home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have called once on the washer. Sound at end.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sound button at the end of washer, was working. The person I spoke on the phone, had it working, put I will have try. I am glad I have the Protection and will call again on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The quicker picker-upper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need them awesome people yes yes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    issue never solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst experience ever. same technitian came twi e and assume we did not take good care of the unit.both times said the same think there os nothing i can do. i had sears and pc richard before and always got my appliance problem solved. i gess thats what i get for paying cheap now im stucked with this service for 5 years

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer were efficiently installed and old dryer and washer carefully removed

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Bucky. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome perfect and fast rapid answer and am ability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This equipment is excellent . I love. It efficient

    I would recommend this to a friend