Customer Ratings & Reviews

Geek squad resolbed all of my concerns and I assisted with multiple dryers and resolved it efficiently and effectively.

Glad I purchased it in case something might happen or it just stops working

I have only called once. They didn't even need to come to my house. They walked me through how to fix the problem and stayed on the phone to make sure the problem was fixed.

Its geek squad hopefully i dont have to use it but its good to have.

Never had to use them yet, but gives one a form of comfort knowing one has help if needed!

Fortunately I have not had to take advantage of the warranty or extended warranty and I hope I don't have to. But having the extended warranty at a reasonable price gives me great piece of mind. If the service is as professional as the installers were, I trust that any repairs I need to have done will be a great experience.

So far, so good! Dries fantastic. Good settings, easy to use. I like it

Great customer service and reasonable prices continue your service to customers and friendliness you all will be rewarded with excellent quality and rating it’s a pleasure to be a part of your business as professional good day.

I love this wash/dry combo! It has some great customizable features, and can even be controlled from a phone app. The only con is that drying tends to take longer than traditional dryers.

Agents were very helpful and respectful with replacing the damaged item

Always buy Geek Squad Extended Warranty for major appliances! We’ve always made use of our Geek Squad Warranty, very efficient and great service. We have never ever had any problems with them and highly recommend getting it!

I was surprised to be offered a 5 year warranty. I hope I won’t have to use it.

They were awesome with installing everything in. I would recommend the very knowledgeable Geek Squad for everything

The peace of mind knowing that a major appliance is well covered by service and warranty for five years is absolutely worth its weight in gold.

These appliances are simply amazing! However you should be aware that unspent cycle the washer is a bit loud. Make sure that you purchase a warranty plan with them because they are truly high-tech and I could see how that could be an issue in the future. I'm sure repairs would be very costly

Brand new dryer leaks water all over my floor. Takes 3 hours to dry a load. My entire laundry room gets hot and steamy like a sauna. I am 100% sure that my vents are clear. This dryer came defective. Best Buy keeps telling me that I have to bring it back but they delivered it and i have no way to get a 300lb appliance back to the store. I ordered it online anyways.

Always protect your appliances with a service plan, you never know what will happen when the warranty expires

My wife love me more now for this purchase, haha, for real she really love this set. Recommending to everyone 200%

Delivery an installation of both washer and dryer with conversion to propane done with care

Great team work and very efficient with their jobs