Customer Ratings & Reviews

So far works good no issues or problems yet and I like the color.

One thing I always spring for these days is the Geek Squad service. TBH, it gives me peace of mind that within an expected timeframe, there will be Geek squad protection on my purchase!

very good price for 5 years geek hope i don't have to use it

I haven't needed to use the 5-year protection plan yet, and hopefully I won't need to anytime soon. However, with the great value that I got at the Best Buy outlet, it was a no-brainer to go ahead and purchase the protection plan. For peace of mind, I would definitely recommend it to everyone.

Always good to have a Geek Squad warranty/service setup for your appliances from trusted professionals. Worth it to have it. Awesome service.

There were two agents that I spoke with during the purchase. There was a miscommunication regarding the installations and take away. On arrival, the delivery driver contacted the representatives and they worked together to alleviate my frustrations in making sure that the relevant parts were ordered and another installation and removal was scheduled.

I love my new GE washer, its quiet, energy efficient and clothes smell so clean.

Warranty was super easy to buy (adding extra text)

Purchased the 5 year Geek Squad protection service for my new Samsung Washer and Dryer. Have not had to utilize this service for the appliances yet, however I have utilized Geek Squad in the past and they are awesome and I trust them to fix it when I can’t.

I ALWAYS get this coverage for any major appliance i purchase. If you have ever had to make a warranty claim with any major manufacturer, you know that its a HUGE pain in the rear and almost worthless because they really don't help. I was told by a friend about this plan best buy offers and how easy and great it was when they had to use it. Once he told me this, I have been purchasing all of my appliances with Best Buy and ALWAYS add the protection. I recently had to make a claim with my washing machine. They were so helpful. I owned it for two or three years and the buttons stopped working. They actually just replaced my washer with a brand new, bigger washer at no extra charge. I am so glad that I bought this coverage and will continue to do so!

GeekSquad always stands behind the products. Service has been quick and efficient. If an exchange is required, that is also handled quickly.

I just love the size of my new washer /dryer from Best Buy.No need for abd adjustment.It was a perfect fit to replace my old washer/dryer.Since the dryer is ventless,I was left with a hole from the vent with no hose in it.I got a galvanized cover from Amazon ,priblem solved.

I always purchase a Best Buy protection or extended warranty on just about all my appliances and high end electronics I purchase from Best Buy. I have not regret it once. Most times, I never have to use it but the few times I have, Best Buy protection or extended warranty support have been good to me and supported my purchase. I will continue to purchase each type of warranty on my purchases from Best Buy.

Good samsung dryer, dries really fast i cant complain.

Good service,fast , Staff works quickly and helped me with the situation

It is high recommended to have at least 3 year protection

The agents delivered and arranged my item in the laundry room

Definitely worth the purchase bought a dryer2.5 years ago it couldn't be fixed. So upgraded to a bigger better dryer thanks.

The one thing that keeps bringing back to Best Buy is their Geek Squad Service. I’ve bought warranty service in other stores and no other store made my coverage as easy as Best Buy. Their customer service team are excellent. Now I only purchase all electronics from tv to computers to sound systems to appliances at Best Buy and so do all my family.

Is used constantly in my household, holds up just fine with daily usage & the wide range of settings is really nice