Customer Ratings & Reviews

I purchased this extended protection to cover the purchase of my new washing machine. Had bought a new washer (different brand) from another retailer (big mistake) as it didn't last even 2 years before breaking down. So I decided to try another brand and not wanting to take any chances, I decided to purchase the 5 year protection plan. I hope to never have to need it, but it's comforting to know that it's there in the event of any problems. The cost of the plan is minimal compared to having to buy another new machine. Would recommend the extended coverage.

Love the removable agitator it really comes in handy when I need to wash larger items like comforters. I also bought the services which included: expert installation, which made everything a Breeze and They even hauled away my old, rusty washer. 

No complaints, I tend to buy with most more expensive purchases.

It was my first time buying a conpletely bew set so I was extremely nervous and anxious. Now 2 months after purchasing, I can say I am so happy with my decision. I love doing laundry now! Everything always smells amazing and is so soft.

Great! So worth it! I will always purchase Geek Squad Protection.

Absolutely love geek squad! We had the sound go out on our 55" TV. They scheduled service and came right to my house so we didnt have to worry about transportation of the TV. Ordered the parts, and came back to complete the repair all within a week. I only buy my electronics from BB specifically for Geek Squad!

A must have for any purchase from Best Buy. Glad I purchased and have my items covered. Problem when husband purchased items and I purchased plan. Difficult for Best Buy to connect the two even with exact same address. Was finally resolved. BEEARE!

kind of noisy and the lid is stuck on “locked” after a couple of months

I replaced a front loader with a top loader, same brand. My dog loves to eat the gasket on the FL, so I needed a TL. I love the large capacity and the quiet operation of this washer. My clothes come out clean, as do my great grandchildren's and their parents. I got the champagne color, it's a beautiful color.

This washer has proven its worth. I wash light and extremely heavy soiled clothes and this washer continuously comes out ahead.

The agents delivered my washer and dryer on a third-floor apartment complex with ease, smooth installation, and they were very gentle with my new washer and dryer. Excellent service.

These individuals will walk you throught the process or come out and fix the issues you have with any of your purchases! Slap that warranty on it and protect that purchase!

I haven't had to use this yet, but did on a dishwasher we bought several years ago. It has been difficult to find local repair people so this works !

Geek squad never let me down in the past and they won’t let me down in the future!

After the geek squad set up my new washer and dryer they explained my warranty to me. I feel like I will never need to use , it but I’m happy that I purchased the extended warranty. I felt like it was the best thing to do since these units a very large and a bit more technical to repair. The lead geek squad gentlemen that delivered our tv a few years ago was the same one who did this installation for us. It was reassuring to see a familiar face and someone who truly is professional.

I haven't needed to use it. I bought it because it sounded different than other warranties (inclusive and easy to execute if needed).

I've used geek squad for 5 years on other purchases and started a new 5 years with them. They are very efficient and explain your problem and how they are going to fix it. They do come within a reasonable amount of time

Geek Squad is always good to have, it really pays off to have it in the long run.

I have been a loyal Best Buy customer for over 10 years. I will only purchase my electronics and appliances at Best Buy. Their employees are extremely knowledgeable and helpful. My first major computer purchase 10 years ago, I reluctantly purchased the Geek Squad protection. It paid for itself within months. I buy the Geek Squad protection for all my electronics and major appliances. From helping me set up wireless printers, to downloading pictures, and removing viruses, Geek Squad is a NECESSITY!! I highly recommend spending the money for the piece of mind that comes with the Geek Squad protection. Always recommending to family and friends!!

Works super good, very heavy! Just pay for delivery lol