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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5634 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 5,634 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been great in the past with all of my Best Buy products. Highly recommend to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any tech related purchase gets the extended warranty every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any tech related purchase gets the extended warranty every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased 5 yr geek squad protection for my washing machine - although it shows no sign of breaking down. If you are afraid of the high cost of repairs and replacements these days, you might want it too. I don't know if I will need it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Most professional service available.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew were exceptional as usual with my last purchase. The service provided is highly recommended with any purchase from Best Buy, the peace of mind having professional available for any unexpected service is priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy/ Geek Squad has the best warranty!! Ive used it on my tvs and refrigerator. Always great and fast service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them twice and they stated this washing machine is not a good one, they have many people not satisfied with this product. Always on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad stands behind the protection plan. They made my problem right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a replacement washer in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how to rate this warranty. Have not needed to use it yet. My expectation is it will be a very good decision on my part should my washer need attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and Amazing product and love the added protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung flex dryer, nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with geek squad extended warranty. Expecially with the way these factory warranty services companies have been doing people. That's my experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad offers great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta say I love this dryer it's very quite and has a lot of heat features. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but we're going to be having geek squad come out once this virus issue has slowed down and see if they're able to figure out why our auto-detergent feeding system isn't working on our washer. Definitely glad I have it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Years of worry free use of my home appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extended warranties for my electronics and appliances. It nice to be worry free for 5 years. Should I need to use the plan, service is excellent and they are available when I am available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals 100% Highly Recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad professionals are great at installing my TV's and wifi routers. I highly recommend them as they take the time to explain what they are doing and how things work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my washer quick was simple n easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always a must. Get your warranty delivery did a grate job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and checked my washer and decided i should just get a new one. It was Replaced within a week and i couldnt be happier with the service i received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a couple scratches on washer we called and were immediately taken care of. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection provided expert installation of my set

    I would recommend this to a friend