Customer Ratings & Reviews

Good protection for about 3 years is really not that bad

Don't buy expensive appliances from Best Buy without this!

Great washer! Have had GE for years and I will always stick with!

We had good experiences so far with the long protection plans. Several times we had rather expensive items replaced or refunded because they broke. The process was always quick and easy.

havn't had to use yet, hopefully don't have to. Doing this for my entry to chance to win

Everything was professional and on time. Nice knowing I have protection on my item

I haven’t had to use the extended warranty yet. Home delivery and installation was great.

They do help and they have a lot stuff Always friendly

Good insurance to have in case you have issues with your product.

I fortunately only had to make one call for information that was not provided in the installation guide or anywhere online. I needed the size of a fitting and to know if it was included in the installation kit. Very helpful.

Great service! Great dryer no problems at all !!!!

I would always reccomend the Protection Plan on any appliance. You never know when something may go wrong .My LG set of washer and dryer are perfect. Love all the different settings they have

They're always there to help and best buy warranty is the best!

I paid for a 5 year warranty when I bought my washer. I submitted a claim on February 19. Someone came out on 2/24 and diagnosed the washer with 2 problems. A tech returned on March 4. That tech diagnosed the washer problem again with a new issue. Another tech returned on March 12 and then again diagnosed the washer with another issue. Another tech returned on March 17 and the washer was yet again diagnosed with a different issue. The washer has still not been repaired and I have been given the run around about getting it replaced. I would not recommend purchasing the warranty from Best buy because they do not make customers their priority. They are only after the money they make when a customer purchases the warranty.

Saved me tons of money. Well worth the cost. A great huy

This is the first time I've bought into something like this. and I'm glad I did cuz I needed it later when I bought my washer and dryer and it saved me extra money. I think the money I saved offset the cost of the plan.

Hope I will us it! The washer dryer works very well

Purchased protection plan from past experiences with customer service

I hope I never have to use this, but was told just call us if you need us…

I am pleased to hear that geek squad is very fast and efficient.