Customer Ratings & Reviews

It will not break!!! It broke :( No worries. Geek squad came out and fixed it in a few days. Saved us hundreds of dollars. We always add this to our appliances and it always pays off. Love it!!!

Have purchased protection on many of my electronics, but only needed once and came in handy. Repairs were made at no cost

Greeat customer service very helpful over the phone help

Protecting my appliances is a must. Geek Squad Protection is a great value.

Luckily I have not had to use this protection yet, But I'm sure they will do a great job due to the fact that everything I have purchased from Best Buy has been a good product and they treated me very fair luckily I never will have to use it but if I do I know it's there

Reasonable price point for the coverage that is included. I had reason to use coverage on a previous purchase I had made on another appliance: the process was very straightforward, and the repair was completely covered

The geek squad always responds when I need them to. I just wish they were all as smart as the first technician I got.

Always get this on appliances. It's simply the best at getting your appliances taken care of.

Nice to be able to extend the warranty on my Samsung washing to 5 years. A little protection goes a long way.

I purchase extended warranties for all major appliances I purchase. BB has always been easy to work with to troubleshoot and/or schedule an in home repair..

If it were not for Geek squad I would not have had my previous machine replaced due to the multitude of issues with it.

excellent the best I recommend I love it very good work, fast and very professional

Price point for insurance was competitive based on my research for similar items in other stores

I have had to use this coverage in the past and it gives me peace of mind having it, especially since they don't make items like they used to and they break down alot quicker now days.

it's a good deal if you do a lot of business with Best Buy like we do. We do o property management and buy a lot of appliances thus one of the benefits is free delivery or haul away. this paid for itself within a couple of months for us

Bought this warranty service for my was machine. Have always used Geek squad service for my appliances and electronics. Had to use once to have Samsung television replaced. The only problem when replaced had to buy new warranty for replacement.

I finally bought a new washer after my old one was just not cleaning very well after 15 years. Haven’t needed to use the protection yet but it hasn’t failed me before.

We have used this service in Canada and USA. They deliver what they promise.

We have used this service in Canada and USA. They deliver what they promise.

This is the best washer I’ve purchased. The removable agitator is AWESOME