Customer Ratings & Reviews

The Geek Squad Service plan was a great purchase to get for my stack washer and dryer. It covered my warranty on my new machine. I also renewed it to my new washing machine and dryer again.

Save your money, its not necessary to purchase geek squad-for me at least. If you invest in a good brand with warranty, just use that and take advantage

Have not used the warranty as of now but for the price its real good normally everything happens with in 3 years this warranty has 5 years, very few give out 5 yr on warranty on appliances.

My new Warrenty for my new dryer it’s a good idea to have if your dryer breaks

This will provide a great value and peace of mind for the washer. LG is high quality, but just in case.

Love my samsung...... ............ .......

Love having this, keeps my mind at ease in case something happens.

These super big guys did an awesome team work, they talk to each other well

I have not had to use this protection yet, but in the past they have been very responsive. 5 years is a great deal for the price I paid.

Love this option! Not too expensive and its a must have! Its definitely worth not having the worry of issues arising.

We had the Geek Squad deliver and install our new washer and dryer. They were excellent! They explained to my husband how to remotely start the washer and dryer and explained how the washer and dryer worked.

Good to know our purchase will be covered for the next many years.

I’m so happy I purchase 5 year protection warranty on both new washer and dryer sets especially during covd 19 virus crises clean clothes are a must to keep viruses from spreading love love love my machines

As household items become more digitized, the more likely that something will malfunction at some point within five years. I have purchased the five year warranty for every appliance that I have from Best Buy and when I need to call, one number gets me the quality service that I need.

I haven’t had to use the service but Geek Squad has reached out to let me know that they are here if needed.

Bought the 5 year Geek Squad protection for replacement dryer after previous dryer encountered issues 3 years after purchase. Best Buy gave me full original purchase credit which I applied to my new dryer.

Installation was smooth but there was a small error made by the person taking the order. He put my dryer in warranty in place of washer

I believe in having my items protected. Therefore, any chance I get, I make sure I include the warranty on my items. I can't tell you how many times this warranty has come in handy. I would definitely recommend doing the warranty whenever its available!

Great for unexpected happenings. Can't go wrong with this coverage.

Service repairs take a while but worth the cost. When it came to the replacement it was a big run around. Wasted a lot of my time on phone calls that just kept getting transferred.